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Dear masters,
PLEASE HELP ME, I CANNOT WORK WITH MY PROJECT
Please, help me. I have just updated the last version of wordpress and installed and then uninstalled Polylang. Then, I found a big problem on my wp-admin. When i am going to open one page, to edit it on my admin website, doesn’t work at all, i cannot open “default editor”, “layout elements”, “contents elements”, “media elements”, when i click on them, nothing happens, buttons broken on WP? And more, at the middle of any edit pages there is spinning circle and don’t finish load at all. What is going on? Can someone help me?
I tried to downgrade WP, deactivate plugins, not solved and help at all.
Moreover, i tried to change and try with another different Theme. I discovered that Twenty Fifteen Theme load and open pages and i can open layout, contents elements. Therefore, i think is a problem with Enfold.Theme in general. Can you check please?
Yours sincerely,
Alex
Hey AlexBellaTropea,
Please try following the suggestions listed here: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/.
There might be something going on with the account you are using as well so please try creating a new admin account to see if that works better.
Regards,
RikardHello Rikard,
To back up Child Theme customization, which free pogramme you suggest to use? I have just tried to back up Worpress with softaculous. All solutions didn’t work, i should overwrite theme files with a fresh copy from Themeforest account, but i am afraid to lose Child Theme customization. How can i save all settings of Child Theme ?
Kind regards,
Alex
Hello,
This worked for me too. Thank you very much @Michael0424
Hi @Rikard, this worked for me too, but i lost media files. When you said “There might be something going on with the account you are using as well so please try creating a new admin account to see if that works better. ” You meant WP account? As you are experts, how just possible that changing the account of WP solved the problem of loading of ALB ?
Thank you very much to all.
Kind regards,
Alex
Hi Alex,
Great, glad you got it working but I’m sorry to hear about your media files, what exactly did you do?
Yes I’m referring to the WordPress user account, sometimes it helps using a new user. Why that is we are not sure of at the moment unfortunately but please try it out if you should have any further problems.
Thanks,
RikardHello,
I created another user with admin credentials and then logined with the new user and noticed that worked ALB.
After that I saw that it worked and then I deleted my old admin user and then recreated it with the same information, and it worked fine from then.it is so weird, but it worked
Kind regrads,
Alex
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