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Hi!
I have Enfold Version: 4.4.1.. but after we upgrade to WP 5.2.4 all my pictures element and sliders with pictures disappear from my start page. If i buy a new version with it solved my problem?Hi,
Thanks for contacting us!
The latest version of Enfold supports block editor. You can go to Enfold theme options and choose to use Classic WP editor as well :)
You do not need to purchase the theme once again to update. You can simply login on ThemeForest with the account you purchased Enfold and go to Downloads page to download the latest version.
Then please update the theme via FTP – https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp. Envato has updated their API and we implemented those changes in Enfold 4.5, so older versions need to be updated manually via FTP.
Let us know if you have any other questions :)
Cheers!
Yigitok! the problem is that i person help me with this for many years ago and i don´t have access to themeforest account! I have a api key install in my theme but i can´t upadate the theme. its say its the latest version.
Hi,
Unfortunately, you are going to need to have an access to ThemeForest profile to download the latest version. If you have a copy of the license, Envato support might be able to help you retrieve your purchase. If that will not be possible, i’m afraid you might need to purchase a new license.
As i mentioned previously, API keys no longer work due to changes made in Envato API. That is the reason why your API key is not working. You would need to generate Personal Token to receive auto updates – https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token
Cheers!
Yigit
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