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  • November 8, 2021 at 9:20 pm #1328263
    efghoexter

    We try to use the build in cookie handling of the enfold theme. We embedded a youtube livestream as iframe into our page like the following:

    <iframe
    src=”https://www.youtube.com/embed/live_stream?channel=UCpQcIonyxLfqmISkQ4-qonQ&#8221;
    frameborder=”0″
    allowfullscreen
    class=”iframe-element-in-container”
    ></iframe>

    Additionally we configured the cookie as opt-in. But when i do not accept the cookie the iframe is still loading. Same with google maps iframe. Can you help here?

    • This topic was modified 3 years ago by efghoexter.
    November 9, 2021 at 8:15 am #1328309
    Ismael

    Hey efghoexter,

    Thank you for the inquiry.

    The privacy option can only control or block elements and options that are included in the theme out of the box such as the Video or the Map element. Unfortunately, the privacy option will not be able to handle iframes that have been embedded manually. There is an Additional Custom Cookies option in the Enfold > Privacy & Cookies > Cookie Handling > Advanced Options section but there are certain limitations and cookies added by third party services may not be removed or blocked properly.

    For more info, please check the following documentation.

    // https://kriesi.at/documentation/enfold/privacy-cookies/#additional-custom-cookies

    Best regards,
    Ismael

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