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  • #1172137

    Hi,

    I have a number of very similar sites (on a multisite structure) built from the same template, and when we start a new project, we spin up a new site. The latest site we have created https://bristol.kiactiv.health/#proventowork is failing to show some custom css that works on the other sites (e.g. https://kiactiv.health/#proventowork).

    I have inspected the code on safari and everything appears identical, it also looks correct in the avians layout builder preview, so I am hoping you can find a reason why it is not showing properly.

    Many thanks,
    Tommy

    #1172617

    Hey tommyp15,

    Thank you for the inquiry.

    The images that are being used as backgrounds for the elements are inaccessible because they are located in a different domain. (see private field)

    You can either upload the images directly to the site where they have to be used or make the domain lymphactiv accessible.

    // https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS

    Related thread: https://stackoverflow.com/questions/14467673/enable-cors-in-htaccess

    Best regards,
    Ismael

    #1172718

    Hi Ismail,

    Thank you for the response. That is unusual because all of the sites that are showing it correctly have exactly the same code.

    To edit this, I have to edit the custom css file, which I have done, but the changes are not showing. I made this change on Friday and it is still not showing up. Do you have any guidance as to how I can force this change through?

    Best regards,
    Tommy

    #1173427

    Hi,

    Thank you for the update.

    You have to upload the images in the kiactiv site, or make the other domain lymphactiv accessible to the kiactiv site by configuring the htaccess as described in the thread above.

    Best regards,
    Ismael

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