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AuthorPosts
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January 24, 2022 at 10:40 am #1336860
Hi dear Kriesi-Team,
I´m setting up the comment function disqus, but I have some difficulties. I enabled the comment function and add it to my post https://imgur.com/A6orWHc
But it looks like this: https://imgur.com/pQPbLy0
What can I do to display disqus and not this comment appearance?
Thank you very muchSincerely,
VeronikaJanuary 25, 2022 at 8:09 am #1336982Hey Veronika,
Thank you for the inquiry.
Did you install a plugin to enable the Disqus platform? You can try the official plugin if you haven’t installed one already.
// https://wordpress.org/plugins/disqus-comment-system/
Best regards,
IsmaelJanuary 25, 2022 at 10:08 am #1337006Hi Ismael,
I already installed Disqus and it is not working. That’s the issue
Thank you
January 25, 2022 at 11:05 am #1337030Hi,
Did you create a Disqus account? Is it working correctly when Jetpack is disabled? Please follow these steps to properly configure the Disqus plugin.
1.) Go to “Plugins” > “Add Plugin”
2.) Search for “Disqus Comment System” by Disqus
3.) Click “Install Now”
4.) Activate the plugin
5.) (Automatic: easiest) From the Install page of the Disqus plugin settings, follow the Automatic Installation steps to set up Disqus on your site. During this process, you will need to create a Disqus account and register your site. This also creates the API application required for enabling Comment Syncing.
6>) (Manual: fastest) Enter your site’s Disqus shortname in Site Configuration. This requires you to have created a Disqus account and registered your site.NOTE: It is recommended that you backup your database before installing the plugin.
Or watch this video for more details.
// https://www.youtube.com/watch?v=a4JBJXyuaFk
Best regards,
IsmaelFebruary 2, 2022 at 11:48 pm #1338547Hi Ismael,
thank you I managed it to start running. Is there a way to change the width of Disqus? because enow it is fullwidth and it is really not appealing to the eye.
Thank you,
Veronika
February 3, 2022 at 11:29 am #1338664Hi,
Glad to know that you managed to make it work. To adjust the comment form’s width, please use this css code.
.av-buildercomment #disqus_thread { width: 63%; margin: 0 auto; }
You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Best regards,
IsmaelFebruary 13, 2022 at 9:23 pm #1340412Hi Ismael,
looks like I need your help after all, because on the posts created with the classic editor Disqus appears and on the posts edited with ALB it does not and I can’t find the problem
Thank you
February 14, 2022 at 2:55 pm #1340499Hi Veronika,
I added Comments element to the bottom of your post that you created using ALB and that helped. Please review your website :)
Regards,
YigitFebruary 14, 2022 at 3:04 pm #1340502Hi Yigit,
thank you so much, you can kindly close this thread ^^
You know, your support is so so important, if I could I would send you guys and girls flowers 💐 thank you
February 14, 2022 at 3:11 pm #1340506 -
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