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  • October 8, 2014 at 3:48 am #332072
    web4smallbusiness

    Hi guys

    Yesterday I upgraded one of my clients to the latest version of the Enfold theme and now all I get is a white screen. The website was working fine before the update. Any suggestions on how this can be resolved please. The website was running WordPress 4.

    Unfortunately I am unable to access the WordPress back end either.

    Many thanks
    Ivana

    October 8, 2014 at 4:29 pm #332528
    Yigit

    Hey Ivana!

    Please try renaming of Plugins folder in wp-content folder and check if that helps. Also Please try to increase the allocated memory to 128M: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
    You can contact your service provider and they can do it for you.
    Cheers!
    Yigit

    October 9, 2014 at 8:48 pm #333444
    web4smallbusiness

    Thank you for your quick response Yigit. I ended up re-uploading the theme and that seemed to have fixed the problem. Perhaps one of the files had become corrupt during the initial upload.

    Cheers
    Ivana

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