Display problem with Internet Explorer 8 (Windows XP) - Support

Tagged: ie, Internet Explorer 8

Viewing 10 posts - 1 through 10 (of 10 total)

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December 17, 2013 at 1:17 pm #201069

Oli
Participant

Hi,

I’m using Enfold 2.4.2 and I have a lot of problems with Internet Explorer (up to date) on Windows XP :
– when I use two “50% width” columns, the second column is under the first one…
– The mega menu doesn’t word at all
– The social buttons in the fixed top header are not displayed.

For example :
http://www-test.mines-telecom.fr/

Could you help me ?

Thanks

December 17, 2013 at 5:27 pm #201155

Ismael
Moderator

Hey Oli!

What is the version of IE? Can you please post a screenshot of the issues? I’m sorry but I don’t have a Windows XP machine. Anyway, I checked your website using IE8 – IE10 using IETester on Windows 7 machine. The website seems to render properly.

Regards,
Ismael

December 17, 2013 at 6:06 pm #201197

Oli
Participant

Hi,

I’m using IE 8.0.6001.18702 on Windows XP in a VirtualBox VM.

Here are the screenshots :
Home page, columns problem : https://partage.mines-telecom.fr/public.php?service=files&t=826f25626dca4770ec620f401ba137b6
Mega menu (sorry there’s a modal window of Virtual Box, but you can see the problem) : https://partage.mines-telecom.fr/public.php?service=files&t=6a6cf5905efd3100d3e30121a3998bd2
IconBoxes : https://partage.mines-telecom.fr/public.php?service=files&t=18202f966d2f80ffdd333c516e2ed1b9
Columns problem 2 : https://partage.mines-telecom.fr/public.php?service=files&t=fcbca883b843c96befa3cb914f4a4455

Thanks for help

December 18, 2013 at 12:27 pm #201490

Oli
Participant

Hi,

for information purposes only, I’ve upgraded to Enfold 2.5, and the display problems remains.

Regards,
Oli

December 20, 2013 at 1:54 am #202340

Devin
Inactive Moderator

Hi!

I don’t have an xp machine at the moment to test on but at least on my live local installation(windows 7) I’m not having any issues with it:

Best regards,
Devin

January 15, 2014 at 1:16 pm #210024
Oli
Participant
Hi,

with Enfold 2.4.5 (strange version number, I’ve installed a 2.5 version before…), display is OK on IE8/WinXP except the icons of top social header menu and iconboxes that are not dislpayed.

Is there a solution ?

Oli
- This reply was modified 10 years, 11 months ago by Oli.
January 15, 2014 at 9:26 pm #210282

Devin
Inactive Moderator

If the icons aren’t displaying its typically a local browser cache issue. You can try clearing your browser cache and then re-checking but I’m not having issues with them when testing the site right now.

January 16, 2014 at 12:38 pm #210665

Oli
Participant

Hi Devin,

I tried in my VM and I tried using a real computer with Windows XP and clearing the cache (and cookies, etc.) doesn’t solve the problem.

And, sorry for my last post, display problems described in my #201490 post are still here :
– Sometimes when 3 columns are used, the third one is in the next row (for example http://www-test.mines-telecom.fr/en/institut-mines-telecom-2/presentation-2/statut-et-decret/)
– And the biggest problem is the mega menu (Screenshot here : https://partage.mines-telecom.fr/public.php?service=files&t=592cdb7efc3171d0534fc7935621299c)

Could you try testing with VM or a computer with Windows XP (dual boot for example) ?

There’s almost 20 % of people still using Windows XP around the world and yesterday Microsoft extended security patches for it till 2015, July 15th…

Thanks a lot.

January 20, 2014 at 9:02 am #212127

Dude
Participant

Hey!

I think Kriesi runs Windows on a VM – I’ll mark this thread for him.

Regards,
Peter

January 20, 2014 at 11:20 am #212172

Oli
Participant

Hi,

thanks !

Regards,
Oli
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