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  • #1284539
    Laura
    Guest

    For a week I have been having difficulties with my website whose theme is Enfold. All my layouts are different and I am no longer able to change them. When I try to edit a page I get an error message “Update failed. The response is not a valid JSON response”. It’s the same when I want to do a plugin update I have a message telling me that it failed.

    I looked on the forum and I downloaded jQuery and set a version to legacy one in plugin settings but nothing changed.

    Thank you,

    #1284657

    Hi Laura,

    Thanks for contacting us!

    Could you please register to our support forum – https://kriesi.at/support/register/ using your purchase code and start new thread under Enfold sub forum and attach temporary admin logins so we can look into it? :)

    Best regards,
    Yigit

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