Viewing 15 posts - 1 through 15 (of 15 total)
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  • August 13, 2015 at 10:45 pm #487473
    kgbrooklyn

    Hi there,

    I am testing out this theme and imported dummy content for one of the versions. Looks like I may be getting a display error with regards to the headline below the fold.

    Can you please advise?

    The website is harvardhamilton.com

    Where there would normally be a headline before the fold, there is instead the following bit of html code:
    <’h1′ class=’av-special-heading-tag’ itemprop=”headline” >

    Thanks!

    August 14, 2015 at 3:13 am #487529
    kgbrooklyn

    Hey, just wanted to follow up on this message. Anyone know how to fix this?

    August 14, 2015 at 12:21 pm #487703
    Yigit

    Hey!

    Please try de-activating all active plugins and check if that helps. If not, do you mind creating a temporary admin login and posting it here privately?

    Best regards,
    Yigit

    August 14, 2015 at 6:40 pm #487886
    kgbrooklyn

    De-activated all plugins. Display error seems to persist. Login enclosed below.

    August 14, 2015 at 7:17 pm #487903
    Yigit

    Hi!

    I have removed strong tags and it does work fine. Please review your website now.

    Best regards,
    Yigit

    August 14, 2015 at 7:18 pm #487905
    kgbrooklyn

    Hey, thanks for your help. I am still getting a similar error here:
    http://harvardhamilton.com/our-story/

    August 14, 2015 at 7:20 pm #487908
    kgbrooklyn

    Also, on the home page, there is a similar display error down by the footer in the newsletter signup area.

    August 14, 2015 at 8:30 pm #487940
    kgbrooklyn

    Hey Yigit, looks like the same thing is occurring on all of the pages anywhere there is use of a headline.

    August 14, 2015 at 8:46 pm #487955
    Basilis

    Hi!

    There seems to be an issue while you imported the demo content.
    Can you please try redoit and let us know if that will happen on a new installation?

    Thanks a lot for your time, and sorry for that.

    Cheers!
    Basilis

    August 14, 2015 at 9:42 pm #488015
    kgbrooklyn

    Ok, so I bit the re-import the dummy content bullet, and just reimported the content all over again. However, the issue is still there.

    • This reply was modified 9 years, 3 months ago by kgbrooklyn.
    August 15, 2015 at 12:06 am #488062
    kgbrooklyn

    Hey guys, I’m not sure how to proceed. I do not want to do any work on this website in case I have to restart all over again for a third time with another dummy important. Can you please kindly advise how to proceed and how to correct these display errors?

    August 15, 2015 at 6:54 am #488133
    kgbrooklyn

    Amigos, anyone there?

    August 15, 2015 at 10:20 am #488196
    Rikard

    Hi,

    It seems not to like the use of strong tags inside the special heading, not sure why though. I’ve removed the strong tags on the heading on your /our-story/ page and it’s displaying fine now. Please not that replying to your own thread will send it to the back of our support queue each time so please try not to do that.

    Best regards,
    Rikard

    August 15, 2015 at 2:33 pm #488234
    kgbrooklyn

    Thanks!

    • This reply was modified 9 years, 3 months ago by kgbrooklyn.
    August 17, 2015 at 4:32 am #488519
    Rikard

    Hi,

    No problem, please let us know if you should have any further problems.

    Regards,
    Rikard

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