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  • #487473

    Hi there,

    I am testing out this theme and imported dummy content for one of the versions. Looks like I may be getting a display error with regards to the headline below the fold.

    Can you please advise?

    The website is harvardhamilton.com

    Where there would normally be a headline before the fold, there is instead the following bit of html code:
    <’h1′ class=’av-special-heading-tag’ itemprop=”headline” >

    Thanks!

    #487529

    Hey, just wanted to follow up on this message. Anyone know how to fix this?

    #487703

    Hey!

    Please try de-activating all active plugins and check if that helps. If not, do you mind creating a temporary admin login and posting it here privately?

    Best regards,
    Yigit

    #487886

    De-activated all plugins. Display error seems to persist. Login enclosed below.

    #487903

    Hi!

    I have removed strong tags and it does work fine. Please review your website now.

    Best regards,
    Yigit

    #487905

    Hey, thanks for your help. I am still getting a similar error here:
    http://harvardhamilton.com/our-story/

    #487908

    Also, on the home page, there is a similar display error down by the footer in the newsletter signup area.

    #487940

    Hey Yigit, looks like the same thing is occurring on all of the pages anywhere there is use of a headline.

    #487955

    Hi!

    There seems to be an issue while you imported the demo content.
    Can you please try redoit and let us know if that will happen on a new installation?

    Thanks a lot for your time, and sorry for that.

    Cheers!
    Basilis

    #488015

    Ok, so I bit the re-import the dummy content bullet, and just reimported the content all over again. However, the issue is still there.

    • This reply was modified 9 years, 4 months ago by kgbrooklyn.
    #488062

    Hey guys, I’m not sure how to proceed. I do not want to do any work on this website in case I have to restart all over again for a third time with another dummy important. Can you please kindly advise how to proceed and how to correct these display errors?

    #488133

    Amigos, anyone there?

    #488196

    Hi,

    It seems not to like the use of strong tags inside the special heading, not sure why though. I’ve removed the strong tags on the heading on your /our-story/ page and it’s displaying fine now. Please not that replying to your own thread will send it to the back of our support queue each time so please try not to do that.

    Best regards,
    Rikard

    #488234

    Thanks!

    • This reply was modified 9 years, 4 months ago by kgbrooklyn.
    #488519

    Hi,

    No problem, please let us know if you should have any further problems.

    Regards,
    Rikard

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