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  • September 23, 2016 at 11:02 am #690605
    alexandernoe

    Hi Team,

    i have a small problem to show all items of the sort filter on mobile devices like Smartphones. The last items are cropped. Please have a look with your smartphone and you can see what i mean. What can i do?

    Many thanks for support!

    Alexander

    September 27, 2016 at 12:47 pm #692194
    Andy

    Hey Alexander,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Andy

    September 27, 2016 at 1:55 pm #692226
    alexandernoe

    Hi Andy,

    plz see Login-Details in the private section

    Many thanks for your help!

    Alexander

    September 30, 2016 at 12:32 pm #693636
    Andy

    Hi,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Best regards,
    Andy

    October 1, 2016 at 11:24 am #694200
    alexandernoe

    You are allowed the deactivate the plugins for testing. But i don´t thing thats the reason. It would be helpful if the filter would automatically do a line break on small displays such as a smartphone.

    October 5, 2016 at 2:38 pm #695499
    Andy

    Hi,

    login link you’ve provided does not work for me. Can you check please?

    Best regards,
    Andy

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