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  • #660705

    Hi!

    I just got made aware today that portfolio items in 1 out of 6 categories disappeared from my website. But the whole post didn’t disappear – you still see the heading and feature image and tags and category – it still shows up – there’s just zero content. The whole post is blank!

    I’m kind of freaking out because they’re really important stories and I put a lot of work into designing the posts. It would be great if I could recover it somehow. I am running version 3.6.1 and haven’t activated or updated any plugins recently.

    I have provided the link to the resource page here and the category that was affected is “Success”.

    Any help would be great! Thanks so much!

    #660708

    Hey insentra,

    Sorry for the issue that has occurred.

    Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    #660710

    Done! Thanks :)

    #661081

    Hi! Is there any update to this?

    I’ve tried restoring the portfolio items to an older saved version but can’t seem to.

    Please help!!!

    Thanks

    #661970

    Hi,

    I checked the link you’ve provided but your portfolio seems to work totally fine for me. Could you fix it already? if not please send us screenshot showing the issue you’re talking about. Use imgur.com or dropbox.

    Best regards,
    Andy

    #710968

    Hi yes, sorry for not replying. I managed to restore an old version of the portfolio!

    Thanks so much for your help!

Viewing 6 posts - 1 through 6 (of 6 total)
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