Viewing 18 posts - 1 through 18 (of 18 total)
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    Posts
  • February 7, 2023 at 8:58 am #1396945
    schweg33

    Hello together
    I have received the following message from our data protection in Liechtenstein:

    The data protection office has found that on the website link below
    unauthorized tools are used without consent and indication in the DSE, namely Google Maps and Google Fonts.

    Since we do not need these is my questions where I can disable the Google Fonts?

    I have already disabled Google Maps.

    Thanks
    Kind regards
    Franz

    Translated with http://www.DeepL.com/Translator (free version)

    February 7, 2023 at 11:02 am #1396966
    Yigit

    Hey Franz,

    Please refer to this post: https://kriesi.at/support/topic/loading-google-fonts-locally-for-gdpr-compliance/

    Best regards,
    Yigit

    February 7, 2023 at 11:24 am #1396970
    schweg33

    hello all
    I have made the changes

    Thanks also to @mailworm

    I think it worked great

    How can I test and report that these (google fonts) are removed ?

    thanks
    kind regards

    Franz

    February 7, 2023 at 6:25 pm #1397023
    schweg33

    If I here on this page 1:Link

    run the test with the 2Link, I get the hint that there are still google fonts available?

    Thanks and
    kind regards
    Franz

    February 8, 2023 at 12:24 pm #1397152
    Mike

    Hi,
    I believe your popup is adding the google fonts, please try disabling your popup and test again, then ask the popup plugin author how to disable the google fonts for the popup.
    If you still find that you have google fonts, please disable all of your plugins and test again, then enable your plugins one at a time until you find the ones adding the google fonts.

    Best regards,
    Mike

    February 8, 2023 at 1:11 pm #1397167
    schweg33

    Thank you for your quick reply

    At the moment all plugins are disabled.
    and also the popup is disabled

    the message still appears

    thank you
    kind regards
    Franz

    February 8, 2023 at 1:48 pm #1397175
    Mike

    Hi,
    Thanks for the login, I found the fonts were loaded by the LayerSlider, I disabled for you.
    Enfold_Support_310.jpeg
    Enfold_Support_312.jpeg
    Please clear your browser cache and check.

    Best regards,
    Mike

    February 8, 2023 at 3:04 pm #1397181
    schweg33

    Super Mike
    you are the best!

    Moreover, the DSS has found that the website https://castellum.li uses illegal tools without consent and indication in the DSE, namely Google Maps and Google Fonts (is done).
    Apparently it is not enough if I have disabled Google Maps in the options. i have captured the code below for the maps:

    or do you have to write something in the privacy policy in this case.

    thank you
    kind regards
    Franz

    Translated with http://www.DeepL.com/Translator (free version)

    February 8, 2023 at 4:46 pm #1397194
    Mike

    Hi,
    I see that you have the Google maps enabled on your /kontakt/ page, thus I believe this is why you are seeing the alert.
    Please see our documentation for: PRIVACY AND COOKIES, and set your cookies to user must accept, and reload page on accept so all cookies are blocked until user accepts.

    Best regards,
    Mike

    February 8, 2023 at 5:12 pm #1397199
    schweg33

    Hello Mike
    I do not know myself with such things at all

    can you set this for me

    thanks and
    kind regards
    Franz

    February 9, 2023 at 6:48 am #1397265
    Mike

    Hi,
    I see that the map you are using is not the map element but is a text block with an iframe, please remove this and use the theme map element then the theme cookie bar can control the map cookie as in our documentation.

    Best regards,
    Mike

    February 9, 2023 at 7:20 am #1397267
    schweg33

    Thank you for your message

    my customer would like to have the card embedded only in this way.

    what can you do then
    a reference in the privacy policy?

    thank you
    kind regards
    Franz

    February 9, 2023 at 7:30 am #1397270
    Mike

    Hi,
    You could write something about it in your privacy policy page, but note that you will see these warnings with you test your page with the DSS tool.

    Best regards,
    Mike

    February 9, 2023 at 9:09 am #1397277
    schweg33

    thanks for the feedback

    I think so but no data is sent to Microsoft?

    how is the link to this DDS tool where I can test the page?

    thank you
    kind regards
    Franz

    February 9, 2023 at 12:12 pm #1397301
    Mike

    Hi,
    Sorry, I meant the tool that you used earlier that said you had a Google Map on your site in this post.
    Whatever warned you that there was a Goolge Map on your site will keep warning you because you can’t disable the Google Map iframe until the user accepts the cookie, for that function you would need to use the Google Maps element, which you said your client doesn’t want to use.

    Best regards,
    Mike

    February 9, 2023 at 12:26 pm #1397305
    Dean
    This reply has been marked as private.
    February 9, 2023 at 1:21 pm #1397308
    schweg33

    Hi, Mike
    Many thanks for your help

    then you can close this ticket.

    kind regards Franz

    February 9, 2023 at 4:36 pm #1397327
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
    Dean, please use this link to open a new thread.

    Best regards,
    Mike

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