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  • #1310864

    Hi,
    For GDPR reasons we can not have videos that are hosted on Youtube or Vimeo playing in a lightbox on our sites.
    We therefore just put an image that looks like a video player on our pages and link it to the video on these platforms.
    We then make sure to select the option to open the link in a new window.
    The user clicks the image, a new tab opens, and the video is shown on the external site.

    Usually, this works great. But now we have found that Enfold opens some videos in a lightbox anyway, instead of opening the new window and loading the page.
    For example:
    The link to this video works as expected: https://vimeo.com/evdhbe/ophalenschoudersbijtopje
    But when we put a shorter link the lightbox is activated instead: https://vimeo.com/329693635

    You can see the wrong behavior on this page: https://enseignantmode.be/remplacer-la-fermeture-a-glissiere-dans-une-veste/
    The link on the image should open a new window, but instead, it opens a lightbox to play the video anyway.

    This page works correctly: https://enseignantmode.be/reprendre-les-epaules-dun-top/

    Is there any way to force manually set links to open in a new window as requested?

    Thanks!

    #1311040

    Hey Amazingdominik,

    Thank you for the inquiry.

    Try to edit the video or image element, then add the “noLightbox” class name in the Advanced > Developer Settings > Custom Class field. This should prevent the lightbox from activating.

    Best regards,
    Ismael

    #1311111

    Ok, thanks. That worked!

    #1311335

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 4 posts - 1 through 4 (of 4 total)
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