Viewing 6 posts - 1 through 6 (of 6 total)
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  • June 9, 2016 at 11:05 pm #645827
    vivify77

    Kriesi Team,

    My Enfold theme won’t update to the latest version of 3.6.1. I initially updated through the WordPress panel, but no luck. Then manually updated the theme through FTP. No explanation why, but WordPress still shows version 3.1.3 as the current version.

    I’ve deactivated all plug-ins and still not working. The provided code snippet that works around jQuery javascript library worked, but I suspect the problem lies with theme version not updating correctly.

    -Kris

    June 9, 2016 at 11:08 pm #645830
    Yigit

    Hey vivify77,

    Please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Yigit

    June 10, 2016 at 12:03 am #645855
    vivify77

    Yigit,

    The Transient Cleaner plug-in didn’t help. I removed the enfold theme folder via FTP, then manually uploaded the theme folder…Wordpress still shows theme version 3.1.3. Private info supplied. What next?

    -Kris

    June 10, 2016 at 12:45 am #645876
    Vinay

    Hi,

    I’m afraid the theme is not updated or you may have uploaded to a wrong location.

    Please make sure the upload location is : wp-content\themes\enfold\ all the theme files should be here

    If yous till have any issues. Download a fresh copy from themeforest rename the “enfold” with all the theme files as “enfold v3.6” and upload to the above location. Provide us the FTP access and we will take it from there.

    Please be sure to take backup from the previous theme if there were any custom modifications made.

    Best regards,
    Vinay

    June 10, 2016 at 1:52 am #645913
    vivify77

    My bad! For some reason the FTP user info was different. I was seeing the correct path, but FTP uploads were going elsewhere…blah, blah, blah…technology. Thank you to all the Kriesi team for your help! -Kris

    June 10, 2016 at 2:00 am #645920
    Vinay

    Hey!

    Glad we could help!
    We really appreciate it if you rate our theme on themeforest :)
    To know more about enfold features please check – http://kriesi.at/documentation/enfold/
    Thank you for using Enfold!

    Best regards,
    Vinay

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Difficulties updating Enfold from v. 3.1.3 to v. 3.6.1’ is closed to new replies.