Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 20, 2016 at 4:04 pm #689367
    charger70

    Hi there, client noticed that when searching for a keyword with an apostrophe in it (e.g. Gray’s versus Gray), different results come up.

    I’ve put some example links into the private content to show you what i mean.

    What’s going on? Site is up to date, theme is at 3.8.

    Thanks so much for your help with this…

    September 21, 2016 at 4:36 pm #689916
    Rikard

    Hi charger70,

    The last 2 links you posted gave me exactly the same results and the first one is different because the search term is different. Gray is not the same as Gray’s. This functionality is default WordPress and nothing theme specific and I don’t know the details of the function unfortunately. You might be able to find some more information about it here though: https://codex.wordpress.org/Function_Reference/the_search_query. If not I think it would be better if you asked this question on a general WordPress forum, you are likely to get better answers there.

    Thanks,
    Rikard

    September 21, 2016 at 5:59 pm #689950
    charger70

    Hey Rikard, thanks for looking into this for me. Before I head into the useless world of WordPress forums, allow me to ask a couple more questions of you:

    1. yes, the last two strings do the same thing – i was simply stating that wrapping the search term in quotation marks didn’t do anything
    2. what is odd is that searching “gray” pulls up articles to May of 2016, but nothing newer – why would that be?
    3. searching “gray’s” pulls up ALL new articles PLUS the articles from May of 2016 and previous – why would this be?

    I have another site using Enfold that I tried a similar test on. I searched for Larry’s and Larry. The same results came up, no differentiation at all. Try the links in the private content and see what I mean.

    This ACN site is not behaving properly and I’m wondering if it’s a bad theme installation, or a bad WP install? It’s a Pagely-hosted site, so I don’t have a lot of access to things.

    Thanks for looking at this for me.

    September 26, 2016 at 5:31 pm #691826
    Andy

    Hi,

    Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue.

    Best regards,
    Andy

    September 26, 2016 at 5:59 pm #691848
    charger70

    Hi Andy – it’s been on version 3.8 since i started this thread – so i’m not sure where to go with this.

    September 28, 2016 at 1:56 pm #692639
    Andy

    Hi,

    in your source code I can see that you’re using v3.7.1. Send us admin login and we’ll take a look.

    Best regards,
    Andy

    September 28, 2016 at 3:46 pm #692757
    charger70

    Hey Andy – here’s a screen grab of what it tells me – 3.8.

    login info attached.

    September 30, 2016 at 1:37 pm #693707
    Andy

    Hi,

    Enfold uses default WordPress search function. If you want different result from WordPress’ search function then we recommend to search a plugin for it.

    Best regards,
    Andy

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