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  • February 28, 2022 at 6:28 pm #1342596
    kylerollins

    Hi there,

    I have a issue with the fallowing:
    When I open a post or page that is using the default layout and turn on Advance Layout Builder the content that is showing is complely different from the one was there.

    I use this theme for a while (years) and this never happened.

    Can you guys help?

    Thank you

    March 1, 2022 at 5:15 am #1342639
    Ismael

    Hey Kyle,

    Thank you for the inquiry.

    When I open a post or page that is using the default layout and turn on Advance Layout Builder

    Are you trying to move the content from the default editor to the Advance Layout Builder? Please note that the content of the default editor cannot be edited using the Advance Layout Builder and vice versa. We tried to login to the site but for some reason it keeps insisting that our browser is not accepting cookies.

    Best regards,
    Ismael

    March 2, 2022 at 6:03 pm #1342883
    kylerollins

    Hey Ismael,

    I’m sorry about the login, you can try again, please.

    I understand what you are saying about the difference between the editors. But from the experience I have with enfold every time i have content on the WordPress editor and turn on the Advance Layout Builder, the ALB turns all the content into a text element.

    The issue here is that when i do that it turns to other content that is not the one was there.

    I think that is the same issue that was with this threat https://kriesi.at/support/topic/wrong-post-title-when-using-shortcode/. it’s getting the wrong post id

    let me know what you think.

    Cheers

    March 5, 2022 at 4:12 pm #1343254
    Mike

    Hi,
    Thank you for your patience and the link to your post, as you know when the Advanced Layout Builder is used to open a Classic Editor post it will show the content in a plain text element, this is the correct behavior.
    In your case, it is showing Advanced Layout Builder elements that have different content, I have seen this in the past when the same page or post was edited in both editors, this is why we do not recommend using both editors on the same page or post, or switching back and forth.
    To correct this please decide which editor you want to use for this post, then copy that content to your desktop in a plain text editor, then delete the content and save the post, then view the frontend and try editing it again in the other editor and delete that content, then view the frontend again and finally edit the post in the editor you want to use and use your saved content to recreate and save.
    You may want to clear and disable any caching plugins and server cache, if it is an “object” cache such as Memcached, Redis, Varnish, Litespeed

    Best regards,
    Mike

    March 8, 2022 at 5:25 pm #1343699
    kylerollins

    Hi Mike,

    Thank you for your reply.

    we want to change a bunch of posts so it has a new layout. And with the option you say that will take a lot of more time to achieve it. Does we have another alternative?

    This can also be something to do with the post id’s not being called correctly?

    Thanks

    March 9, 2022 at 1:32 am #1343741
    Mike

    Hi,
    Do you mean that you have this error on many posts? That is that many posts have been edited with both the Classic Editor and the Advanced Layout Builder and now they show different content in the different editors?

    Best regards,
    Mike

    March 9, 2022 at 1:17 pm #1343831
    kylerollins

    Hi Mike,

    Yes that is right, and the main issue was that was pulling always the same content, on different posts.

    But in the meantime I found that the previous team that was taking over the site, added a postslider.php in the child theme with some custom modifications, and some other changes. After I remove it (was no longer needed), everything started to work as should it be.

    All posts when switching from Classic Editor to the Advanced Layout Builder the content as the correct one :)

    Thank you for your help and patient.

    Cheers

    March 9, 2022 at 1:49 pm #1343844
    Mike

    Hi,
    Oh ok, glad to hear that you have this sorted out, shall we close this then?

    Best regards,
    Mike

    March 9, 2022 at 4:11 pm #1343869
    kylerollins

    Yes, please

    Thank you Mike

    March 10, 2022 at 2:14 am #1343928
    Mike

    Hi,
    Very good, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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