Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • March 23, 2020 at 10:34 pm #1195585
    Susanna_Rana

    Hi Rikard,
    unfortunately I have again a problem with the newly installed theme some days ago:
    Die Antwort ist keine gültige JSON-Antwort. always showes up if i change the home site (insert a gallery, or text, or whatever…) I cant see the preview, I can’t update the site… etc..

    Also the buttons p.e. “features” etc always give a 404 error, no buttons are clickable…

    How can I fix that? I have no plugin activated…

    Thanks again
    Susi

    March 24, 2020 at 9:49 am #1195933
    Rikard

    Hey Susi,

    Your site is htaccess protected, please provide login details for that as well. You can try to activate the Classic Editor in the main page of the theme options to see if that helps.

    Best regards,
    Rikard

    March 24, 2020 at 9:55 am #1195939
    Susanna_Rana

    Hi,
    oh the htaccess, i forgot, shame on me!
    See the credentials in private please.

    I tried to switch the editor but the theme didn’t let me, it always went back to the other (preset) editor.
    Thanks Susi

    March 24, 2020 at 9:59 am #1195942
    Susanna_Rana

    the editor changing worked now in the theme options, but as i want to see p.e. the preview of the home site i see the 404 error…

    March 25, 2020 at 4:38 am #1197551
    Rikard

    Hi,

    Thanks for the update. I see the 404 error as well when previewing your home page, the error page seems to not be coming from WordPress or the theme though, which is a bit strange. What happens if you change your permalink structure to Einfach on the page in private? If that doesn’t work then I would try to reach out to your hosting provider to see if they know what is going on.

    Best regards,
    Rikard

    March 25, 2020 at 5:39 pm #1197767
    Susanna_Rana

    Hi Rikard, I put the permalink first to Einfach and then to Beitragsname again, but also benutzerdefiniert works.
    Thanks; I hope that was it with all the problems ;)

    Wish u a nice day!
    Susi

    March 25, 2020 at 7:47 pm #1197832
    Victoria

    Hi Susanna_Rana,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    March 25, 2020 at 8:27 pm #1197852
    Susanna_Rana

    Yes, there is one thing:
    is there a possibility to duplicate those portfolio entries??
    I have the plugin duplicate post installed but it works only with pages.

    That would be nice.
    Thanks
    Susi

    March 28, 2020 at 1:20 pm #1198563
    Victoria

    Hi Susi,

    Please have a look at the following thread:
    https://wordpress.org/support/topic/duplicate-portfolio-pages/

    If you need further assistance please let us know.

    Best regards,
    Victoria

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.