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January 30, 2020 at 9:00 am #1179729
>Hi,
We have an issue that probably came since we made an update of the theme to 4.72.
The problem is that css has disappeared from our submenu. And then I saw that the class or id is gone and that no devolopment tab cant be found. And I need to give each sub-menu its own class.
Grateful for the answer // MaxJanuary 30, 2020 at 1:03 pm #1179832Hey Momentummediaab,
Could you please attach some screenshots of the issue?
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaJanuary 30, 2020 at 4:07 pm #1179948This reply has been marked as private.January 31, 2020 at 11:46 am #1180237Hi Momentummediaab,
The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.
Please perform the below steps to clear the browser cache:
1. Disable “merging and compression” for CSS and JS files from Enfold > Performance.
2. If a caching plugin is installed check the plugin settings and clear the cache and deactivate the plugins for testing purpose.
3. Hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload”.
Best regards,
VictoriaFebruary 3, 2020 at 12:25 pm #1180864This reply has been marked as private.February 3, 2020 at 8:21 pm #1181022Hi Momentummediaab,
Please consider upgrading your php version to php7+ and can you please have the Appearance > Editor enabled for now?
Best regards,
VictoriaFebruary 3, 2020 at 9:04 pm #1181039i have no developer tab too on my avia_sc_submenu ALB
February 4, 2020 at 6:47 am #1181172Hi Max,
Sorry for the problem, I can reproduce this problem on my local installation as well. I’ve notified our developers about it, please let them have some time to come up with a solution for this.
Best regards,
RikardFebruary 4, 2020 at 9:38 am #1181196This reply has been marked as private.February 4, 2020 at 4:08 pm #1181328just a forgotten array for toggle_container and developer_options_toggle
February 5, 2020 at 5:32 am #1181623Hi Max,
Yes, I will let you know here once there is a solution available. Sorry again for the trouble.
Best regards,
RikardFebruary 6, 2020 at 2:48 pm #1182018 -
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