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  • #1343515

    Desktop version of homepage video:

    (1) When the page opens for the first time you see a bunch of editorial (which is located when you scroll down) and then it disappears. Unsure why this happens. Can the page open with just the video showing and no editorial flickering and then disappearing?

    (2) Also, can you remove the audio button in the top left hand corner? No audio so we don’t need this button.

    Thank you in advance on both fronts.

    #1343566

    Hey cbroome12,

    Thank you for the inquiry.

    1.) We cannot reproduce the issue on our end. Would you mind providing a screenshot of the section where the issue occurs?

    2.) You can use this css code to remove or hide the mute/unmute icon.

    .ls-fullwidth .ls-media-unmute-active {
        display: none !important;
    }
    

    Best regards,
    Ismael

    #1343663

    Hi,
    When the desktop version loads for the first time, instead of the first thing you immediately see being the flower video you instead see the white editorial section just below. Only for a second. Then the flower video appears.
    Can you not see that glitch?
    Thanks.

    #1343754

    Hi,

    Yes, the top video slider fades in on load but it is pretty quick and the section below doesn’t disappear on load. We don’t really see any issue with the page. You might be able to adjust the transition and disable the fade-in effect in the layer slider settings.

    Best regards,
    Ismael

    #1343830
    This reply has been marked as private.
    #1343951

    Hi,

    The options for the slider transition is located in the slider’s Slide > Timing & Transition panel. You can also adjust the transition of each layer in their respective Transitions panel. Try to adjust the Start at and Duration values in the Transition Properties tab.

    You can check the screenshot of the layer slider settings below.

    screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvwEBCz0uBXhhM9KHo?e=bT679n

    Best regards,
    Ismael

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