Design

That was my first mail: „ Translation of the bottom:

Dear team of kriesi.at,

We are from umwelt-magazin.eu. For cover images of articles, a full-screen mode sign or an arrow always appears. How can you deactivate this? We would prefer not to see any characters or the like when clicking.

Sincerely, Tim from the Umwelt-Magazin

Sehr geehrtes Team von kriesi.at,
wir sind von umwelt-magazin.eu. Bei Titelbildern von Artikeln erscheint immer ein Vollbildmodus-Zeichen beziehungsweise ein Pfeil. Wie kann man das deaktivieren? Wir würden es vorziehen, keine Zeichen oder Ähnliches beim Anklicken zu sehen.
Mit freundlichen Grüßen Tim vom Umwelt-Magazin“

Rikard then replied to me: „ Hey Tim,

I’m not sure I fully understand what you are looking to remove, could you post a screenshot highlighting your intentions please?

Best regards,
Rikard“

Because I‘m not able to register and answer I wrotes this mail:
„ Reply to the following:
„ Thank you for your request. It has been routed to our support forum. You will be informed by mail, when our staff has answered your questions.“

Hello,
Thank you for your answer.
Rikard wrote me the following:
„Hey Tim,

I’m not sure I fully understand what you are looking to remove, could you post a screenshot highlighting your intentions please?

Best regards,
Rikard“
Unfortunately I am not able to answer…. I would therefore send you the screenshots and hope that is okay with you.
Best regards Tim“

Ismael answered: „ Hey Tim,

Thank you for the inquiry.

What was your question again, or which element are you trying to remove? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot. Here are the steps to follow:

1.) Visit the website of your chosen platform, such as Savvyify, Imgur or Dropbox.
2.) Locate the option to upload a file or an image.
3.) Select the screenshot file from your computer or device and upload it to the platform.
4.) After the upload is complete, you will be provided with a shareable link or an embed code.
5.) Copy the link or code and include it in your message or response to provide us with the screenshot.

Best regards,
Ismael“

Now I would like to answer with the following url. It‘s an answer to the question of Rikard („ could you post a screenshot highlighting your intentions please“): —. -https://www.dropbox.com/scl/fi/tpbe0a3upnmyf9px3xtc8/IMG_4346.jpeg?rlkey=gr3dnm1996xrojmz0jqd44c9s&dl=0
https://www.dropbox.com/scl/fi/venx0uen56ydnuxel1zz4/IMG_4347.jpeg?rlkey=xi5sv64uy5bk0e6tjzhhds86o&dl=0