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AuthorPosts
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September 9, 2014 at 3:17 pm #315903
Dear Kriesi,
if I go in the back office and I try to modify an existing product, the text area of the main description is blank and not modifiable. If I switch theme to Twenty Fourteen description text reappears.Also if I go to to the list of the products
http://new.profumo.it/en/wp-admin/edit.php?post_type=product
“Quick edit” doesn’t work and I am redirected to
http://new.profumo.it/en/wp-admin/edit.php?post_type=product#(a # is appended to the url)
Again if I switch theme to Twenty Fourteen “Quick edit” works.
Thank you Mauro
September 9, 2014 at 3:21 pm #315906And also if I go to Appearance => Menus (http://new.profumo.it/en/wp-admin/nav-menus.php)
each time I click on anything (the small triangle on an item for example) the page gets saved and reloaded.
Again if I switch theme to Twenty Fourteen everything works normally.
Thank you Mauro
September 10, 2014 at 7:09 am #316324Hey!
Thank you for using Enfold.
The Quick Edit is working on our installation. Please try to deactivate the plugins then test it again on another browser or computer. The product description are located on the woocommerce tabs. If you want to show a summary outside of the tabs, use the Product Short Description box. If you can’t see it, go to Screen Options to enable the box.
Cheers!
IsmaelSeptember 10, 2014 at 11:03 am #316410Situation is same disabling all plugins (except wooCommerce) and in two different computers.
Also “screen options” doesn’t work: if I click on it, “#screen-options-wrap” is added to the url but doesn’t open
http://new.profumo.it/en/wp-admin/post.php?post=53984&action=edit#screen-options-wrap
Here are some screenshots
http://www.profumo.it/untitled-1.jpg
http://www.profumo.it/untitled-2.jpg
http://www.profumo.it/untitled-3.jpgNo problem whatsoever with default theme Twenty Fourteen
Thank you Mauro
September 10, 2014 at 11:15 am #316414Same in Chrome and internet explorer
September 10, 2014 at 11:37 am #316421Also “Set product image” doesn’t work correctly.
It brings here: http://www.profumo.it/cattura.jpg
and doesn’t allow me to complete the taskwhile with default template I see the usual drag and drop tool to upload
http://www.profumo.it/cattura1.jpgSeptember 11, 2014 at 11:57 am #317290Also drag and drop in Appearance => Menus is not working
while works with other themeSeptember 12, 2014 at 7:33 am #317899Hey!
Thank you for the info. Please post the login details here and set it as a private reply. We would like to check it. If possible, please post a screenshot of the areas where you’re having issues.
Cheers!
IsmaelSeptember 12, 2014 at 10:38 am #317994This reply has been marked as private.September 12, 2014 at 3:50 pm #318167This reply has been marked as private.September 16, 2014 at 2:18 pm #319860Hey!
I’m not sure why its happening but you could try deleting WooCommerce and then re-installing. On my dev site and a couple of client sites running Enfold 2.9.2, WordPress 4.0 and WooCommerce 2.2.2 I’m not getting the same issue.
There are a couple of jquery errors showing in the dev console on your install that are just not showing on other installations.
Cheers!
DevinSeptember 18, 2014 at 10:56 am #321072I deleted WooCommerce and reinstalled but it looks the same
for example in
http://new.profumo.it/en/wp-admin/post.php?post=53998&action=editthe console says
Uncaught ReferenceError: jQuery is not definedSeptember 19, 2014 at 11:28 pm #322150Hey!
There is an update available for WC (2.2.4). Also try adding this line to your wp-config.php file:
define( 'CONCATENATE_SCRIPTS', false );
Cheers!
JosueSeptember 22, 2014 at 12:44 pm #322949Ok thank you
updating woocommerce nothing changed.
after adding define( ‘CONCATENATE_SCRIPTS’, false ); to wp-config.php now works correctly
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