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  • February 19, 2018 at 7:05 pm #914462
    alexanderpischke

    Hallo,

    ich weiß nicht mehr weiter. Alle Hinweise zu dem Thema habe ich schon durchgespielt und nix hat geholfen. Ich würde gerne das Demo-Thema “Enfold 2017” installieren, bekomme jedoch immer eine Fehlermeldung. Auch die Installation anderer Demos klappt nicht wirklich. Manchmal werden einzelne Vorlage installiert – jedoch die Bild-/Mediadaten werden nie geladen.
    Was kann ich machen?

    February 20, 2018 at 4:28 am #914657
    Rikard

    Hey alexanderpischke,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    • This reply was modified 6 years, 10 months ago by Rikard.
    February 20, 2018 at 10:15 am #914766
    alexanderpischke

    Good morning Rikard,
    hope you can help me. I have the same problem on several projekts with Enfold. I can´t import any demo-data. Sometimes the theme imports some pages – but always without media-data. I tried everything yesterday to solve this problem. The provider told me that there ist 128MB of php (that is the providers maximum) – must be correct. I made a clean install for you with WordPress 4.9.4 and Enfold 4.2.3 – without any plugins.

    Thanks & kind regards,

    Alex

    February 20, 2018 at 10:19 am #914767
    alexanderpischke
    This reply has been marked as private.
    February 20, 2018 at 9:45 pm #915063
    alexanderpischke

    Please ignore the http:// for Server and User @FTP. Attached in private some error-code from the STRATO provider logfile. Read a lot this day about similar problems from other users. Hope you can help.

    February 21, 2018 at 4:39 am #915203
    Ismael

    Hi,

    Thank you for the update.

    Is the site serve on a shared hosting? The importer is not compatible with some servers, specifically shared hostings. Please try to import the demo manually.

    // http://graphitivity.com/enfold/docs/initial-theme-setup/#manual-demo-import–xml-file-import-

    If it doesn’t work, import the demo on a local installation then transfer it to the live with this plugin.

    // https://wordpress.org/plugins/wp-migrate-db/

    Best regards,
    Ismael

    February 21, 2018 at 10:15 am #915335
    alexanderpischke

    Moin Ismael,

    it is no shared hosting. Strato is one of EU´s biggest hosters and i did nearly 20 jobs with wordpress/enfold for customers. They all worked fine – but with the latest updates in WP an Enfold importing data does not work anymore on all accounts. I tried to install a downgrade version off WP an Enfold – but it doesn´t work at all.
    Importing the XML-file does not work to. The screen freezes or i get the info “Can´t import media/there is no media”.
    Perhaps you can send me am link to the themes (as i read about some of your partners did) data – so i can download them and put them up via FTP?

    Kind regards,

    Alex

    February 21, 2018 at 3:44 pm #915522
    Ismael

    Hi,

    Perhaps you can send me am link to the themes

    I’m sorry but I don’t think I understand you clearly. Have you tried using the WP Migrate DB plugin? Do you have a local server?

    Best regards,
    Ismael

    February 28, 2018 at 12:09 am #918739
    JoHero

    kriesi.at/support/topic/demo-import-didnt-working
    kriesi.at/support/topic/demo-import-didnt-working-2

    • This reply was modified 6 years, 10 months ago by JoHero.
    February 28, 2018 at 9:45 am #918886
    alexanderpischke

    Dear JoHero,

    i don´t know what to do anymore. Tried everything but nothing works. Would you please be so kind to solve my problems with the strato-server the manually way to. Find the login-data für WordPress an FTP above and my Strato-Login in the private area of this posting. I need to have the “Enfold 2017” theme to be installed. You can kill all the existing data. Is there a workaround, that i could do an my own, please let me know – because I have about 15 projekts created with Enfold hosting @ Strato.

    Best regards,
    Alex

    February 28, 2018 at 11:25 am #918950
    alexanderpischke

    Sorry JoHero,

    didn´t saw, that you are a participant :-)
    Perhaps Mike or Nikko could help me?

    Kind regards,

    Alex

    March 1, 2018 at 10:48 am #919525
    Ismael

    Hi,

    Please try to import the demo on a local installation (WAMP, MAMP) then transfer the database manually. This plugin should help..

    // https://wordpress.org/plugins/wp-migrate-db/

    Or post the login details for the database, cpanel, ftp and wp. We’ll import the demo for you.

    Best regards,
    Ismael

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