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  • #1142303
    Leo Tarrant
    Guest

    I have searched the internet and all Forums with no answer to this & I don’t have the ability to ask a question within support. I have tried redesigning my Enfold Themed site using a demo in a staging site and it keeps deleting everything I’ve doesn’t whenever I press update. I stopped this as it was wasting my time and now uploaded the theme onto my website to work on it through here to stop this happening.

    It doesn’t change colors away from the theme set up although within the Advanced setup tabs all the colors are changed most remain as they were, it doesn’t display masonry gallery contact, just stays blank and to my delight has just started deleting what I’ve done every time I press ‘update’

    These Demo’s don’t work, no one else seems to encounter the problem, I’m already using Enfold so can’t see the issue with moving content into Enfold theme demo, why won’t they work, it’s costing me a lot of time. I’ve disengaged all my Plugins – It still does the same, I cleared all WordPress Cache – It still does the same. Why won’t these work?

    #1142985

    Hey Leo Tarrant,

    Why can’t you register on the support forum and ask your question there? Otherwise we don’t know if you own a license or not.

    As for your problem; on which page is the disappearing content happening?

    Best regards,
    Rikard

    #1144244

    Hi Rikard,

    It’s disappearing from my home page. It won’t ever post anything new as a revision, you can edit the text with just adding a full stop or do lots and it deletes anything from the ‘Online booking section’ downwards every time. I want to change things on the page and will need to going forward but it’s like the page has been set to have 10 revisions and then never save anything I do.

    Is this a common problem and is there an obvious cause?

    The page is titled ‘Welcome’ on the pages on the site below;

    Best Regards,

    Leo

    • This reply was modified 5 years, 9 months ago by Rikard.
    #1144837

    Hi Leo,

    That is likely happening since you have open html markup in your content:

    Online <strong>Booking Diary<strong>

    Please close that properly like so:

    Online <strong>Booking Diary</strong>

    If that’s not enough then please look for any other markup which might be left open.

    Best regards,
    Rikard

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