Viewing 20 posts - 1 through 20 (of 20 total)
  • Author
    Posts
  • January 4, 2021 at 11:28 am #1270121
    Neotech-services

    Hello,
    I installed the Enfold’s theme without problems but I tryed many times to import data of demo One-Page-Portfolio without success.
    I tried with the theme import, manully import and FTP import but no success.

    Can you please help me ?

    Yann

    January 5, 2021 at 3:32 am #1270290
    Rikard

    Hi Yann,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    January 5, 2021 at 9:18 am #1270336
    Neotech-services

    Hello Rikard,

    You will find the link in the Private content.

    Tell me if you need somthing else.

    January 7, 2021 at 11:45 am #1270834
    Yigit

    Hi,

    Sorry for the late reply!

    Could you please post FTP logins here privately as well? :)

    Best regards,
    Yigit

    January 7, 2021 at 2:21 pm #1270868
    Neotech-services

    Hello,

    You will find your login below.

    Thanks.
    Yann

    January 7, 2021 at 3:26 pm #1270877
    Yigit

    Hi Yann,

    Thanks!
    Enfold theme options were broken after the import so I wanted to reset the database and re-import however since we do not have login credentials, I am now not able to log back into WP dashboard..

    Could you please create temporary admin logins and post them here privately? Sorry for the inconvenience!

    Best regards,
    Yigit

    January 7, 2021 at 3:30 pm #1270878
    Neotech-services

    I am not able to log in on admin session….

    January 7, 2021 at 3:33 pm #1270879
    Yigit

    Hi,

    Yes, me neither and that is because plugin is de-activated. I forgot I logged in using a token. I am sorry about that!

    Best regards,
    Yigit

    January 7, 2021 at 3:34 pm #1270880
    Neotech-services

    What can i do ?
    I have to re-installed my WordPress Site ?

    January 7, 2021 at 3:36 pm #1270881
    Yigit

    Hi,

    Please generate a new password using the link below. Password reset link would be submitted to your email that you used on your website.

    Best regards,
    Yigit

    January 7, 2021 at 3:41 pm #1270882
    Neotech-services

    I used OVH module which install without email.

    My 2 admins accounts not work…
    I have to reset my site an d re-install, I am not really happy by this problem… I already did this install but the demo datas are not able to lord so I Will tell you when the site will be ok.

    January 7, 2021 at 4:02 pm #1270887
    Yigit

    Hi,

    I am sorry for causing you extra work, I should have been more careful.
    We will wait to hear from you. In the meantime, if there is anything I can do to help, please let me know.

    Best regards,
    Yigit

    January 7, 2021 at 4:03 pm #1270888
    Neotech-services

    I réinstalle the web site.

    Can you install the thème and the demo data ?

    January 7, 2021 at 4:03 pm #1270889
    Neotech-services

    which email can I use ?

    January 7, 2021 at 4:05 pm #1270890
    Neotech-services

    I create this login

    January 7, 2021 at 4:05 pm #1270891
    Yigit

    Hi,

    Yes, will do.
    Please see private content field for my email.

    Best regards,
    Yigit

    January 7, 2021 at 4:06 pm #1270892
    Neotech-services

    With your email

    January 7, 2021 at 5:16 pm #1270906
    Yigit

    Hi,

    Thanks!

    I am done importing the demo. I could not manage to successfully import images so I uploaded them manually.
    I also install enable jQuery migrate helper plugin as current version of Enfold is not officially compatible with WP 5.6. When we release new version of Enfold, you can delete the plugin.

    Please review your website :)

    Best regards,
    Yigit

    January 7, 2021 at 5:18 pm #1270908
    Neotech-services

    Thanks for your action.
    I will modify the text later.
    Thanks

    Yann

    January 7, 2021 at 5:21 pm #1270909
    Yigit

    Hi,

    You are welcome!

    Please let us know if you have any other questions or issues and enjoy the rest of your day :)

    Best regards,
    Yigit

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Viewing 20 posts - 1 through 20 (of 20 total)
  • The topic ‘Demo One-Page-Portfolio not able to load’ is closed to new replies.