Viewing 5 posts - 1 through 5 (of 5 total)
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  • March 10, 2020 at 5:23 pm #1191928
    madchem

    I’m trying to get a site started but for the first time I’m having issues getting the demo’s to load. I’m seeing a log of messages that the import didn’t work. On occasion when it does work it doesn’t seem to load all the images or things just don’t look right. I’ve used the recommended reset plugin, pulled the site completely from cpanel and started over like 3 times hoping maybe I was just doing something wrong. So far I haven’t had any luck. I just tried again and it’s not even thinking about loading it, it instantly says import didn’t work. I’m at a loss on what to do next. Any thoughts would be appreciated.

    March 10, 2020 at 8:41 pm #1192002
    madchem

    I’ve been digging on this one for a while today and have noticed that several of the images are not in the upload folder. I also inspected some of the places images should be and compared that to the “real” demo version. Defiantly some stuff missing. I also tried the manual import but also got errors shown below. I feel like I’ve covered all the areas by trying both ways to import, resetting WordPress, removing the site completely from the host, checked folder permissions. What might be the next step here?

    Import WordPress
    Failed to import Media “logo”
    Failed to import Media “logo white”
    Failed to import Media “”
    Failed to import Media “”
    Failed to import Media “”
    Failed to import Media “”
    Failed to import Media “”
    Failed to import Media “”
    Failed to import Media “”
    Failed to import Media “”
    Failed to import Media “”
    Failed to import Media “marker”
    Failed to import Media “floorplan”
    Failed to import Media “floorplan”
    Failed to import Media “floorplan”
    Failed to import Media “iconset.flaticon-sports”
    All done. Have fun!

    Remember to update the passwords and roles of imported users.

    March 10, 2020 at 10:44 pm #1192043
    Victoria

    Hi madchem,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Which demo are you trying to import?

    Best regards,
    Victoria

    April 4, 2020 at 9:46 am #1200770
    graytan

    I have similar issue. this issue happen to two demo. one is GYM Demo and another one is Health Demo.

    April 5, 2020 at 7:29 am #1200932
    Rikard

    Hi graytan,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

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