Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • August 16, 2020 at 10:06 pm #1238280
    mmangal

    Each time I try to install the Shop Demo i get an error that the import failed and i need to refresh the page and try again. I did this multiple times but have received the same results.
    Any suggestions please?

    August 17, 2020 at 7:53 am #1238397
    Nikko

    Hey mmangal,

    I tried to login but I’m getting this error:

    Error: The password you entered for the username xxx is incorrect.

    Also, please give us the permission to reset the site.

    Best regards,
    Nikko

    August 17, 2020 at 7:10 pm #1238597
    mmangal
    This reply has been marked as private.
    August 19, 2020 at 12:14 am #1238969
    mmangal
    This reply has been marked as private.
    August 19, 2020 at 4:25 am #1238990
    Nikko

    Hi mmangal,

    I apologize for that, the account you gave worked however the account is not an administrator therefore we aren’t able to do anything.
    Please upgrade the account to an administrator role.

    Best regards,
    Nikko

    August 20, 2020 at 2:21 am #1239346
    mmangal

    Password settings has been updated.

    August 20, 2020 at 5:28 pm #1239593
    Nikko

    Hi mmangal,

    Thanks for doing that.
    I have imported the shop demo on your site :)
    Let us know if you need further assistance.

    Best regards,
    Nikko

    August 21, 2020 at 2:42 pm #1239800
    mmangal

    Thank you so much!

    August 21, 2020 at 9:18 pm #1239857
    Jordan Shannon

    Hi,

    Did you need additional help with this topic or shall we close?

    Best regards,
    Jordan Shannon

    August 21, 2020 at 11:39 pm #1239897
    mmangal

    Thank you Jordan! That is all for now!

    August 22, 2020 at 4:10 am #1239913
    Nikko

    Hi mmangal,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 11 posts - 1 through 11 (of 11 total)
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