Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #963644

    Hi,
    can’t import demo data for enfold for hours.
    Always get the message: importing didn’t work.
    It’s the very first time that enfold makes trouble.
    What went wrong?
    Best regards, Oliver

    #964759

    Hey justeyer2,
    We can assist with a manual demo import, which demo do you which to use, which webhost are you using, Please include FTP access in the Private Content area.

    Best regards,
    Mike

    #980257

    I have the same issue. how can i manage it?

    #980357

    Hi,
    Please ensure that your PHP settings are at least:
    PHP Version: 5.6
    PHP Time Limit: No limit
    PHP Memory Limit: 256M
    PHP Post Max Size: 50M
    PHP Max Upload Size: 20M

    If this doesn’t solve, Please open a new thread so we can assist, and include your admin login in the Private Content area, but as this is not your thread your login info will not be private.

    Best regards,
    Mike

    #985077
    This reply has been marked as private.
    #985144

    Hi,
    @Perrine
    I have installed the default demo for you, you can login now and go to the woocommerce plugin and “Launch the configuration wizard ” to set it up so you will have the “Shop” page.
    If you don’t want to sell online with woocommerce then you don’t have to done this step, but you won’t have a “Shop” page.
    Also, the site has sent you a email to setup the email address for the site, please click the link to do so.
    Let us know if we can help with anything else, Thank you for using Enfold.

    Best regards,
    Mike

    #985181

    Hi Mike,

    thanks very much.

    I have noticed that the default demo is now perfectly installed.
    I am so glad. Thanks a lot for your help.

    Just one query: why should I setup the email address for the site? I do not want to change the email address re the admin of wordpress?

    I guess I also have to re configure the extensions that I had already installed?. Any other parameters to set back?

    Kindest regards,

    Perrine

    • This reply was modified 6 years, 4 months ago by Perrine.
    #985363

    Hi,
    Glad to hear that it is as you wanted.
    Unfortunately I had to reset the site to remove the errors so I could install a fresh demo, so you will need to re configure the extensions, I also used a temporary admin, which I have removed, but it had changed the site’s email address at:
    WordPress > Settings > General > Email Address
    To correct I added your email address, but you need to confirm it for it to take effect.
    Please take a quick look at all of the settings at:
    WordPress > Settings >
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    #986345
    This reply has been marked as private.
    #986356

    Hi,
    I took a look and everything looks good, in this case it is normal to get the message “file X already exists…”
    Have a great day :)

    Best regards,
    Mike

    #986366

    Hi Mike,

    Thanks a lot.

    As you could see I am a bit lost. It is my first time and I am very beginner. I do not even know from where to start…
    Logo… pages, etc :(

    Kind regards,

    and thankssss once more!

    have a nice day too

    #986369
    This reply has been marked as private.
    #986898

    Hi Perrine,

    I was about to check, but credentials did not work for me. Could you please update the credentials?

    Best regards,
    Victoria

Viewing 13 posts - 1 through 13 (of 13 total)
  • You must be logged in to reply to this topic.