Demo Import is not successfull - Support | Kriesi.at

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September 12, 2018 at 3:25 pm #1008976
Chris_85
Participant
Hi,
I would like to import the demo https://kriesi.at/themes/enfold-construction/. For this I set up a completely fresh WP instance and also reset the database with the plugin wp reset. If I import now, comes the error message “I should load the page again and try it again” I ask for quick help. Thank you
- This topic was modified 6 years, 2 months ago by Chris_85.
September 12, 2018 at 10:58 pm #1009112

Basilis
Inactive Moderator

Hey Chris_85,

Your php memory limit is low, please do ask your hosting provider to increase it – that should fix the problem :)

Best regards,
Basilis

September 13, 2018 at 6:00 pm #1009566

Chris_85
Participant

Hi, Thanks for your answer. In the settings of the hoster i set the php memory to 256M but the Problem is still the same. Can you send me the avia template (settings) from this site: https://kriesi.at/themes/enfold-construction/portfolio-item/project-6-living-room-design/ ?

Best regards

September 13, 2018 at 6:15 pm #1009580

Victoria
Inactive Moderator

Hi Chris_85,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

September 13, 2018 at 6:39 pm #1009589

Chris_85
Participant

Hi Victoria,

i got it thanks!
Best regards
Chris

September 14, 2018 at 5:09 am #1009788

Rikard
Keymaster

Hi Chris,

Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
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