Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • May 17, 2018 at 8:53 am #958017
    secinverse

    I am trying to import Shop demo and continuously getting this error

    “Importing did not work!
    You might want to try reloading page and then try again ”

    Is it possible to import demo manually?

    Thanks and regards

    May 19, 2018 at 7:53 am #958943
    Rikard

    Hey secinverse,

    Sorry for the problem. Yes you should be able to import the demo manually, please refer to this: https://kriesi.at/documentation/enfold/initial-theme-setup/#manual-demo-import–xml-file-import-. If that doesn’t work then please post admin login detail in private so that we can have a closer look.

    Best regards,
    Rikard

    June 22, 2018 at 7:42 am #976121
    secinverse

    Point is, I am giving this link as demo and will have to replicate to the client site if he likes it.

    Thanks in advance

    June 22, 2018 at 9:28 am #976161
    Victoria

    Hi secinverse,

    You should be running at least php5.6.3 for the code to work properly. Please consider upgrading your php version.

    And the PHP ZipArchive Extension has to be enabled on the server.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    June 23, 2018 at 8:12 am #976849
    secinverse

    I upgraded the PHP version, now it is 5.6.35 activated PHP zip archieve, still the problem persists.

    Kindly guide with the same.

    Thanks

    June 23, 2018 at 3:17 pm #976986
    Victoria

    Hi secinverse,

    Please use a plugin like https://wordpress.org/plugins/wordpress-database-reset/ reset your wordpress database (warning all content will be lost)

    Re-download the demo.

    Best regards,
    Victoria

    June 24, 2018 at 3:26 pm #977156
    secinverse

    Tried the given option, the error continues.
    Please let me know further.
    Thanks

    June 24, 2018 at 7:18 pm #977178
    Mike

    Hi,
    Which webhost are you using?
    I was able to login, if you provide ftp access we can try a manual install of the demo.

    Best regards,
    Mike

    June 25, 2018 at 10:33 am #977354
    secinverse
    This reply has been marked as private.
    June 25, 2018 at 2:04 pm #977473
    Mike

    Hi,
    Are you using GoDaddy managed hosting or the regular GoDaddy hosting, I ask because I’ve seen this issue with the GoDaddy managed hosting. Also are you using the regular WordPress install from the cPanel or a special “secure” version?

    I was able to manually install the shop demo, Please clear your browser cache and check.
    The steps I took, was to install the demo on my localhost to download all of the demo images & css files, and upload them to your /wp-content/uploads/ folder
    Then I edited the demo import file “shop.xml” found at /wp-content/themes/enfold/includes/admin/demo_files/ to change the url of the import images from

    http://kriesi.at/themes/enfold-shop/files/
to
http://[your-domain].com/wp-content/uploads/

    then I used the WordPress > tools > import option to import the “shop.xml”
    then I needed to save your permalinks, choose the correct menu, and save your theme settings.

    Best regards,
    Mike

    June 25, 2018 at 2:20 pm #977482
    secinverse

    Hello Mike

    I am using the regular shared hosting plan and I was able to install WordPress and relevant files before this project.

    The demo has been installed properly and loading fine.

    The way you have suggested, I will try in the future.

    Thank you very much for your help.

    Gratitude !!!

    June 26, 2018 at 3:43 am #977755
    Mike

    Hi,
    Thank you for sharing the info about your host, it helps in resolving these issues in the future.
    Glad we could help, Thank you for using Enfold.
    We will close this now.

    Best regards,
    Mike

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