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  • #901749

    Hello ,
    after import of the demo-files „enfold-app” an error appears:

    Warning: include(/www/htdocs/w011cf54/www/hosting-wp-websites/wordpress/wp-content/uploads/avia_fonts/Flaticon/charmap.php): failed to open stream: No such file or directory in /www/htdocs/w011cf54/www/hosting-wp-websites/wordpress/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 488

    What can i do – i did the demo-import several times getting the same result.

    Best Regards – Tom

    #901797

    Hey Tom,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #902130

    Hi Nikko,
    here the LogIn-Data:

    Best Regards – Tom

    #902301

    Hi,

    Thanks for providing the login, I have checked your site and there’s a duplicate font in Enfold > Import/Export > Iconfont Manager, I removed it and it’s fixed :)

    Best regards,
    Nikko

Viewing 4 posts - 1 through 4 (of 4 total)
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