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AuthorPosts
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March 12, 2018 at 11:40 am #925451
hi,
after downloading the package from themeforest and installing it on a virgin wordpress I installed the classic enfold theme (top left). but it doesn’t look at all as the demo. please compare:
also, I have a lot of old comments after the import and a username and API key is in the installation. I am not quite sure if the package from themeforest is uncompromised. filename: themeforest-4519990-enfold-responsive-multipurpose-theme.zip. filesize 62,696,359 bytes..
Pat
March 12, 2018 at 11:41 am #925452here a screenshot as it looks here: https://www.screencast.com/t/1FlkRNjF7Wg4
March 13, 2018 at 8:00 am #925913Hi,
Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardMarch 13, 2018 at 9:42 am #925964This reply has been marked as private.March 13, 2018 at 10:23 pm #926303Hi,
Please ask your hosting provider o increase php memory limit.
We cant access it properly to import as it seems.Best regards,
BasilisMarch 13, 2018 at 10:55 pm #926318This reply has been marked as private.March 16, 2018 at 3:37 am #927854Hi,
Would you mind if we tried a reset and reinstalling? Please include FTP access in the Private Content areaBest regards,
MikeMarch 16, 2018 at 9:39 am #927992This reply has been marked as private.March 16, 2018 at 4:03 pm #928145Hi,
I was able to reinstall the classic demo and the menu is working correctly, but some of the images are not right when compared to the online version. I got the same result on my localhost.
Will this current state be ok for you since you will most likely be customizing the site for your needs?
I just don’t want to hold up your development for some demo images.
Please see Private Content area for your new login, feel free to create a new admin & remove the demo admin.Best regards,
MikeMarch 16, 2018 at 4:06 pm #928147thanks that’s fine!
March 16, 2018 at 4:22 pm #928156Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
Mike -
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