Viewing 5 posts - 1 through 5 (of 5 total)
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  • August 15, 2022 at 12:08 pm #1361690
    chaminda7245

    Hi,
    I try to import a demo of Enfold Shop and got an error. Error accessing the file for download:
    cURL error 28: Connection timed out after 10000 milliseconds
    Thanks, Chaminda

    August 15, 2022 at 6:38 pm #1361709
    Rikard

    Hey chaminda7245,

    I tried logging in, but I get the error message in private. It seems to be a server error, since the error screen is not generated by WordPress. I would advice that you reach out to your hosting provider first of all, and try to get this problem fixed.

    Best regards,
    Rikard

    August 15, 2022 at 6:38 pm #1361710
    Rikard

    Hey chaminda7245,

    I tried logging in, but I get the error message in private. It seems to be a server error, since the error screen is not generated by WordPress. I would advice that you reach out to your hosting provider first of all, and try to get this problem fixed.

    Best regards,
    Rikard

    August 16, 2022 at 8:36 am #1361759
    chaminda7245
    This reply has been marked as private.
    August 16, 2022 at 1:23 pm #1361794
    Mike

    Hi,
    Thanks for the login, I see in WordPress ▸ Tools ▸ Site Health your Max input time is a negative number:
    2022-08-16_002.jpg
    this should be 180 and your PHP time limit is also low try setting to 270
    You may need to ask your web host to set these for you.
    Are you using OVH hosting? If you are OVH hosting has disabled the set_time_limit() function, this function is to ensure that the WordPress import doesn’t time out, and is different than the PHP time limit.
    With this function disabled some people opt to use a different web host, one user had success with these settings

    Best regards,
    Mike

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