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  • #917623

    Hi,
    Good news!
    I figured out what went wrong, it was such a simple thing!
    Your new user name & password is in the Private Content area.
    Please check :)

    Best regards,
    Mike

    #917694

    Hey Mike – your gorgeous. What did you do? It´s working. My Strato Support Mail was not quite frindly :-) They will contact me today. I have 4 pages running with the Kriesi Theme – I did not need the Demos there, but in case I would – what was the Problem? Thank you soooooo much.

    #917701

    But now everything is in English – I bought the Theme because its German :-) Can I switch this?

    #917703

    Plus I cannot import the theme settings I ve saved bevore ;-(

    #917812

    Hi,
    To change the language please check the WordPress Dashboard > Settings > General > Language of the website
    I try to change it for you, and think I picked the right one “Deutsch” but please check all setting, sorry.
    I’m not sure that you would want to import the theme settings, before it looked like the default theme, and the demo imported the “Shop” settings and colors?

    To solve I had to change the “table prefix” in your wp-config.php to match the database.
    I have had many people tell me the same about Strato Support, and for some reason Strato seems to be the only host that has this issue.

    Best regards,
    Mike

    #917821

    Thank you so much Mike – you ve changed it already. The import of the former WP Settings is working. Just the Theme template not – but its okay – I will start with the clean installation.

    #917833

    Hi,
    Glad to hear, thanks for your patience.
    Is there anything else we can assist with on this issue, or shall we close this then?

    Best regards,
    Mike

    #918373

    Dear Mike

    Here the answer from Strato.

    Ich würde Sie bitten den PHP Boost zu deaktivieren, weil laut der Errorlogs wird der Fehler von PHP Boost verursacht.

    Anbei eine Anleitung zu der PHP Einstellungen:
    https://www.strato.de/faq/article/2264/So-aendern-Sie-Ihre-PHP-Einstellungen-in-Ihrem-Hosting-Paket.html

    Falls dies nicht funktionieren sollte, bitte melden Sie sich nochmal.

    https://www.strato.de/faq/article/2264/So-aendern-Sie-Ihre-PHP-Einstellungen-in-Ihrem-Hosting-Paket.html

    a) if you have a customer with the same problem – you can send this.
    b) if the customer ist a blonde like me – he wont understand a word because the aswer is given to a professional :-)

    The good thing is – that they are cheap – but for what price ha ha.

    Anyway this side is not giving me fun – as it started so badly. thanks for your support – even it was not your work but stratos.

    CU Gabriele

    #918381

    Hi,
    Thank you for the information, I will share with others as it may be a solution.

    Best regards,
    Mike

    #918523

    Still not working – did everything they told me. Cannot upload WP Pages saved from before or demo on other page I own. :-) Can you send chocolate?

    #918587

    Sorry Mike – new Problem – but I think everything sticks togther.

    I have a blog site on http://www.event-grillen.com

    When I wanna see the page – I get the following (it is the front page)

    http://event-grillen.com/blog/?preview_id=2838&preview_nonce=c8439bac59&_thumbnail_id=690&preview=true

    When I use the menue I ll get a different view.

    Blog

    And when I am in WP working on the site it looks okay – emptied the cache already. Somehow the blog template is not working.

    • This reply was modified 6 years, 9 months ago by Mike. Reason: hide login
    #918776

    Hi,
    Sorry I was unable to login,
    I don’t think I understand, do you want your main url to point to your blog? http://event-grillen.com/blog/
    Or your home page: http://event-grillen.com/
    Please advise.

    Best regards,
    Mike

    #918855

    Dear Mike
    I sent you new logIns before.
    I created the blog page.
    I put it in the menue but when you open it the main page opens
    then you open the blog page again the blog comes but not with the layout I made
    when I try the url http://event-grillen.com/blog/
    the menu tells me that the url is not correct? I cannot find the mistake there is.
    I wanna have the blog page I created in the theme / pages

    Gabriele

    • This reply was modified 6 years, 9 months ago by Mike. Reason: hide login
    #918979

    Hi,
    Sorry this login is not working for me, I tried in two browsers & I also tried the other logins in this thread. Is it working for you?

    Best regards,
    Mike

    #918980

    it works with me

    To me it seems as if the whole installation WP and the Theme is not working together and it s like a cache problem whats o ever – so sorry for being bothering

    • This reply was modified 6 years, 9 months ago by Mike. Reason: hide login
    #918981

    when you open the view to the blog page you get this url

    http://event-grillen.com/blog/?preview_id=2838&preview_nonce=379b281023&_thumbnail_id=690&preview=true

    I dont know where its coming from – the correct site as this little grill icons under the header

    #918989

    Hi,
    I was able to login, finally :)
    anyways in your theme options the default blog was set to /blog/ so it was overwriting, I unselected it and now your url /blog/ shows the page you want. Please clear your browser cache and check.

    Best regards,
    Mike

    #918999

    Sorry, sorry, sorry – it works. Thank you so much. Kind regards, Gabriele

    PS: you can close this now :-)

    #919001

    PS: the site is working like a blog? On my other pages I made the same configuration where to put the blog

    #919005

    Hi,
    Perhaps it is because this time you are using the advanced layout builder to build a blog page using the blog element, as i look now your main menu link goes to your frontpage, your contact link goes to the anchor on your frontpage, and blog goes to your advanced layout builder blog page, with each post going to it own post page.
    This is how you would like it right?

    Best regards,
    Mike

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