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  • #1469945

    Hello,

    You already know that Image cannot be downloaded with OVH.
    Only way is to import the demo manually via WP importer.

    Doing this will have a poor result, everything has to be redo.

    We bought this template to speed up, but here we have to redo everything, is it normal ?

    #1469946

    Hey btaleb,
    Unfortunately OVH blocks our IP address so the demo images will not be downloaded, in the past OVH sometimes would temporarily allow our IP, but lately they have not. It seems to be based on which OVH support member you get when you ask. Since you ultimately will be changing the images for your site anyways, uploading your own images would be the easiest solution.

    Best regards,
    Mike

    #1469948

    Dear Mike,

    Thanks for you feedback.
    It would be great to have this information before the purchase.

    Sorry but still need the image and Icon even if changing later.

    I’ve provided you the link of our website, check the result, it’s complicate to work with that.

    #1469952

    Hi,
    It looks like you are trying to import the Law demo, correct?
    If you include a admin login, and a FTP login and allow me to rest the site and re-import the demo I might be able to fix, sometimes this will correct, but you will lose everything you have done so far.

    Best regards,
    Mike

    #1470201

    Hello,
    Yes the Law Demo.
    I was able to do few things, our last concern is there is no icon at all.
    Also API KEY has been put for google map, no resitriction configure on GCP, but not working
    Could you have a look ?

    • This reply was modified 1 month, 3 weeks ago by btaleb.
    • This reply was modified 1 month, 3 weeks ago by btaleb.
    #1470311

    Hi,

    Thank you for the update.

    The icons seem to be displaying correctly when we checked. Regarding the map, please make sure that the JavaScript API is activated in your Google project.

    // https://developers.google.com/maps/documentation/javascript/error-messages#api-not-activated-map-error

    Review the documentation below for more info.

    // https://kriesi.at/documentation/enfold/google-map/#how-to-register-a-google-maps-api-key

    Best regards,
    Ismael

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