Viewing 18 posts - 31 through 48 (of 48 total)
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  • September 18, 2017 at 10:00 pm #853588
    MedicalOne1714
    This reply has been marked as private.
    September 20, 2017 at 5:40 am #854148
    Ismael

    Hi,

    @medicalone1714: I’m actually asking for the original poster’s info. I tried to login to your site but I got a security error. Please settle the ssl certificate with your hosting provider then create a new posts here in the forum. We’ll check it there.

    Best regards,
    Ismael

    September 20, 2017 at 6:09 am #854164
    Gyaltshab

    Ismael, I now see my answer was not uploaded to the forum a couple of days ago.
    I don’t have any login credentials anymore, since all users (also the temporary) were removed and the only user left was a user made by you or one of your colleagues – definitely not by me.
    I now reinstalled my site (for the 4th or 5th time) and made an administrator account for you.
    Please proceed.
    Frank

    September 20, 2017 at 6:11 am #854166
    Gyaltshab

    This MedicalOne looks like spam to me, it added a tag to this thread pointing at a website …
    It definitely has nothing to do with my troubles.
    Frank

    • This reply was modified 7 years, 3 months ago by Gyaltshab.
    September 20, 2017 at 6:19 am #854171
    MedicalOne1714
    This reply has been marked as private.
    September 20, 2017 at 6:20 am #854172
    MedicalOne1714

    Than you. Here new info asked.

    September 20, 2017 at 6:23 am #854173
    MedicalOne1714

    Than you.. I attach new info asked.

    September 20, 2017 at 6:24 am #854174
    MedicalOne1714

    Thank you.. I attach you info asked.

    September 20, 2017 at 6:26 am #854175
    MedicalOne1714

    I attach you info, Tnak you!

    September 21, 2017 at 12:35 pm #854788
    Ismael

    Hi,


    @Gyaltshab    : The pages and shortcodes are imported but not the images. I’m not sure why. If you want to continue with the theme, you can edit the pages and import your own images manually. I’m very sorry for the inconvenience.


    @MedicalOne1714    : Please open your own ticket.

    Best regards,
    Ismael

    September 21, 2017 at 2:24 pm #854872
    Gyaltshab

    Thank you for your support, Ismael. It’s not only missing images, but also the slider AND the css. I don’t understand either.
    I asked Envato for a refund, but so far no answer from them. I’ll start a dispute with them (that’s what they advise). If Envato asks Kriesi for their view on this, please support my request for a refund.
    Kind regards,
    Frank

    September 22, 2017 at 5:08 am #855149
    MedicalOne1714
    This reply has been marked as private.
    September 22, 2017 at 8:42 am #855239
    Ismael

    Hi,

    I asked Envato for a refund, but so far no answer from them.

    We’re very sorry for the inconvenience. I imported the demo on my own installation and it worked properly so the issue is related to the server configuration. I’ll ask Kriesi to help you with the refund.

    // https://imgur.com/a/vFpv0

    where I can found the images of enfold2017 theme?

    We’ll ask Kriesi if he can provide the images in a specific directory so that you can access it.

    Best regards,
    Ismael

    September 22, 2017 at 8:52 am #855241
    Ismael

    Hi!

    Do you have a local server or installation such as WAMP OR MAMP? Please try to import the demo locally then move it to the live server. You can use the following plugin.

    // https://wordpress.org/plugins/wp-migrate-db/

    Cheers!
    Ismael

    September 23, 2017 at 9:17 am #855725
    Gyaltshab

    Thanks for your advise, I may try setting up locally and then move to a live site one of these days.

    September 23, 2017 at 10:29 pm #855920
    Mike

    Hi,
    Please see Private Content area for the Enfold 2017 images in the wp-content/uploads folder, hope this helps.

    Best regards,
    Mike

    September 30, 2017 at 9:16 am #858733
    Gyaltshab

    Please close this ticket. My problems have not been solved, I asked for a refund, which was approved. I wil not use Enfold anymore.
    Kind regards,
    Frank

    September 30, 2017 at 2:17 pm #858753
    Mike

    Hi,
    Sorry to see you go, best of luck. We will close this now.

    Best regards,
    Mike

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Viewing 18 posts - 31 through 48 (of 48 total)
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  • The topic ‘Demo does not import images’ is closed to new replies.