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  • #1057014

    Hi there,
    I’ve been trying to import the Demo Content for he Enfold “Church” demo on a fresh WP install to no avail.
    I’ve tried on multiple browsers, disabling all plugins, & through both the Enfold Demo Importer, as well as the WordPress XML Importer with no luck (also tried increasing the memory to 256m).
    Any suggestions of what I might be doing wrong or need to fix?
    Thanks much,
    Justin

    #1057058

    Hey soapboxstudio,
    Thank you for the login, I believe that a few “managed” webhosts seem to be using a filter in their “modsec” or other firewalls that block our install. I would like to assist in installing the demo for you, could you tell me who your webhost is and include ftp access in the Private Content area so I can try.
    One method I use is to upload all of the files to your site and then use a modified XML import file to install the demo from your server instead of ours, the other method is to install the demo from my localhost directly.
    Installing a demo will overwrite all of your settings and content, but as this is a new install it should not matter, but I wanted to be clear about that.
    I took a look at all of your other settings and they look fine.

    Best regards,
    Mike

    #1057268
    This reply has been marked as private.
    #1057516

    Hi,
    Thank you for the login & ftp, I uploaded the images and created a modified XML import file to import the demo and it seemed to work well, please check.
    Even though your PHP time limit is set to “no limit” I still got a time out error:
    2019-01-22-180741
    so I have make some of the final touches manually, I assume that your server is limiting some actions, this is why you were having trouble. But I believe that you should be able to continue to create your site without issues.
    Please let us know if this is satisfactory.

    Best regards,
    Mike

    #1057540

    Perfect, Mike… thank you for your prompt and effective service.
    You guys are the best.
    Justin

    #1057541

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

Viewing 6 posts - 1 through 6 (of 6 total)
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