Viewing 9 posts - 1 through 9 (of 9 total)
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  • June 15, 2018 at 10:26 pm #973439
    kevinpropper

    Demo content failed to upload error message! I have a GoDaddy manage wordpress hosting acct. I see several people with the same issue. Do you have a fix I can do? Or, do you need dashboard or ftp access?

    Kindest regards,
    Kevin

    • This topic was modified 6 years, 6 months ago by kevinpropper.
    June 16, 2018 at 9:10 pm #973753
    Mike

    Hey kevinpropper,
    GoDaddy manage wordpress hosting has been troublesome in the past.
    I could try a manual demo import if you like, which demo would you like?
    Please include FTP access & WP admin login in the Private Content area.
    Please note that all settings & content will be lost with a demo import.

    Best regards,
    Mike

    June 20, 2018 at 7:33 pm #975436
    kevinpropper

    Hi Mike, I tried a couple of things:
    1. Importing the Enfold-2017.xml file via “importer” failed.
    2. Importing the Enfold-2017 demo content to a “non-wordpress managed” account also failed.

    What else are you planning to do to resolve the issue?

    June 21, 2018 at 3:08 am #975611
    Mike

    Hi,
    A manual install of the demo involves uploading the demo content files via FTP and importing the database from a localhost install of the demo.
    Here is further details if you wish to try this yourself.
    Or if you wish we can assist.

    Best regards,
    Mike

    June 25, 2018 at 7:50 pm #977616
    kevinpropper

    I’ll give it a shot. Thanks for your help.

    Kevin

    June 25, 2018 at 9:12 pm #977647
    matt_foundry

    I also can not install a demo theme. Do you have a direct link to the Enfold 2017 demo?
    I can probably do it via sftp.

    • This reply was modified 6 years, 5 months ago by matt_foundry.
    June 26, 2018 at 5:29 am #977781
    Mike

    Hi,

    @matt_foundry
    Please open a new thread so we can assist, since this is not your thread you will not see anything we write in the Private Content area. Please include which webhost you are using.

    Please check that your webhost matches these minimum PHP setting:
    PHP Version: 5.6.x
    PHP Time Limit: No limit
    PHP Memory Limit: 256M
    PHP Post Max Size: 50M
    PHP Max Upload Size: 20M

    Best regards,
    Mike

    June 26, 2018 at 11:24 pm #978194
    matt_foundry

    sorry.
    but your settings worked. most importantly the timeout.

    so.. thank you!

    • This reply was modified 6 years, 5 months ago by matt_foundry.
    June 27, 2018 at 2:47 am #978215
    Mike

    Hi,
    Glad to hear, Thank you for using Enfold.

    Best regards,
    Mike

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