Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 27, 2014 at 12:21 pm #358965
    Jake

    Hi,

    First of all – I/we love Enfold!
    But we have two issues:

    1.
    When adding new content on some of our pages, like adding a special heading, a lot of the content on that page disappears.
    Its very frustrating and I cannot figure out why. The PHP memory limit is 180 MB and we only use 50 MB, so that’s not the problem.
    And it doesnt seem that any plug-ins are interfering. And we are using the latest version of WP and Enfold
    Any idea what to do?

    2.
    After the latest update our Main menu is acting weird. The Shrinking Header -function includes the submenu and leaves a gab, so the header consist of logo and mainmenu-bar, submenu-bar and “transparent-gab”.
    What to do?

    Thanks a lot!

    November 28, 2014 at 7:01 am #359414
    Ismael

    Hi Jake!

    Thank you for using Enfold.

    1.) Did you add any html codes? Make sure that you close the tags properly or it will strip out all contents below.

    2.) Please give us a link to the website. A screenshot of the issue will help. You can use imgur, dropbox, clipular etc.

    Regards,
    Ismael

    November 28, 2014 at 10:48 am #359484
    Jake
    This reply has been marked as private.
    November 28, 2014 at 11:47 pm #359961
    Andy

    Hey!

    1. Please deactivate all plugins, to see which on causes the problem.

    2. When I scroll down on http://www.***.com/ I can’t see what you mean. As Ismael mentioned please provide us screenshots of the issue.

    Cheers!
    Andy

    • This reply was modified 9 years, 11 months ago by Yigit. Reason: deleted link upon request
    December 3, 2014 at 12:17 pm #362059
    Jake
    This reply has been marked as private.
    December 4, 2014 at 6:57 pm #363120
    Yigit

    Hi!

    1- Please try removing “zopim” and “Google conversion frame” temporarily and check if that helps
    2- “Google conversion frame” is causing the issue.
    3- Removed

    Regards,
    Yigit

    December 8, 2014 at 2:14 pm #364612
    Jake
    This reply has been marked as private.
    December 9, 2014 at 5:40 am #365166
    Ismael

    Hi!

    1.) Please create a test page with the issue. Post the login details here so that we can check it.

    Regards,
    Ismael

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