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  • August 23, 2018 at 10:58 am #1000675
    Sidro

    Hello, I used this option: Delete old CSS and JS files in Performance tab and since then my woocommerce page is broken. The description and review part is not showing and it is impossible to select any variation of the product and proceed to order. Can you please help? Thank you,

    M.

    August 23, 2018 at 9:09 pm #1000962
    Basilis

    Hey Sidro,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

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