Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 3, 2014 at 9:59 am #246944
    sunshineh

    I for a few days I wanted to do your enfold update. But it was running over hours and never ended.

    Since that time I saw a message in the backend that I have to click update again because it isn’t finished.

    Today I clicked on update and I can’t reach my website anymore :-(
    I only see a white page! What was happening and what can I do?

    April 3, 2014 at 1:17 pm #246998
    sunshineh

    What can I do to get on my webpage. Is it possible to deactivate the enfold theme over ftp and then reinstall the theme?

    April 3, 2014 at 1:20 pm #247000
    Yigit

    Hi sunshineh!

    Please change the name of Plugins folder that is inside wp-content folder via FTP. Then try re-updating the theme via FTP http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    April 25, 2014 at 1:15 pm #256062
    sunshineh

    Hi,
    I tried the updating via ftp, but now my backend is also only a white page – same as my webpage.

    So I how can I solve this situation.
    I have also tried to replace my wordpress-files per ftp.

    April 25, 2014 at 5:20 pm #256222
    Yigit

    Hey!

    Please try to increase the allocated memory to 128M – http://dailyblogging.org/wordpress/increase-wordpress-memory-limit/

    Best regards,
    Yigit

    April 26, 2014 at 5:26 pm #256622
    sunshineh

    I tried it, but it doesn’t work, too.
    Any other tipps?!

    April 28, 2014 at 10:11 am #256981
    Dude

    Hey!

    Please activate the debug mode and insert this code into the wp-config.php file:

    
define('WP_DEBUG', true);

    It should force WP to print an error message (instead of showing a white screen) and hopefully the error message helps us to identify the problem.

    Best regards,
    Peter

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