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Viewing 8 posts - 1 through 8 (of 8 total)
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  • February 10, 2020 at 7:48 pm #1183199
    jphipps99

    Trying to load the Default Demo Import. It does not import the Layer Slider info nor is the import correct as the menu is all screwed up.

    February 10, 2020 at 9:16 pm #1183261
    Victoria

    Hey jphipps99,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Which demo are you trying to import?

    Best regards,
    Victoria

    February 21, 2020 at 7:39 pm #1186858
    jphipps99
    This reply has been marked as private.
    February 24, 2020 at 1:02 am #1187151
    Mike

    Hi,
    Sorry for the late reply, I see you are trying the install the Default Demo, this demo doesn’t include all of the images and sliders
    2020-02-23-175915
    Please try the 2017 Demo it is compleate with open rights to use the images.

    Best regards,
    Mike

    February 24, 2020 at 9:46 pm #1187499
    jphipps99

    2017 doesn’t import – get a bunch of errors:

    Failed to import product_type external
    Failed to import product_type grouped
    Failed to import product_type simple
    Failed to import product_type variable
    Failed to import product_type virtual
    Failed to import product_cat Graphics
    Media “” already exists.
    Media “” already exists.
    Media “Advanced Visual Layout Editor” already exists.
    Media “Easy to use for Beginners and Pros, Young and Old” already exists.
    Media “Responsive Design” already exists.
    Media “24/7 Support” already exists.
    Media “Powerful Theme Options” already exists.
    Media “Regular Updates” already exists.
    Media “” already exists.
    Media “” already exists.
    Media “” already exists.
    Media “” already exists.
    Media “” already exists.
    Media “” already exists.
    Media “” already exists.
    Media “” already exists.
    Media “” already exists.
    Media “” already exists.
    Media “” already exists.
    )

    February 25, 2020 at 12:07 pm #1187655
    Mike

    Hi,
    Sounds like you have already tried a import before, you will need to reset your site with the WP Reset plugin. If you would like a hand with reseting and importing the demo Please include an admin login & FTP access in the Private Content area, the login above is not working.

    Best regards,
    Mike

    February 25, 2020 at 9:08 pm #1187833
    jphipps99
    This reply has been marked as private.
    February 26, 2020 at 12:49 pm #1188041
    Mike

    Hi,
    Thank you for the login, I reset your site to remove the Media “” already exists. errors and tried importing the “default” demo as your request, but I had a 504 Gateway Time-out
     error a couple of times from your webhost, eventually I was able to get it to import.
    All seems to be working now, please check.

    Best regards,
    Mike

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