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  • #1240146

    Hi,

    I have an essential grid on a page on my site and it has two filters so far. I have enabled the deep linking in the essential grid’s settings and what I want is for the top (mega) menu to have links to these filters through deep linking. They work when you are on the home page and you click them. But if you click one deep link URL and then it takes you to the grid page and displays the filter, then you try to click another deep link URL to go to the next filter (from the top menu deep link URL) the page does not refresh with the new filter.

    Can you help me solve this issue?

    If you visit the site and click on the first menu item which is in the Top Menu under >> Motion Backgrounds >> Energy – the energy link is the first deep link URL. This should work. But then if you click the next one underneath >> Motion Backgrounds >> Sci Fi – this one does not refresh and display, And then the first one wont refresh and it becomes stuck.

    Thanks,
    Jamie

    #1241253

    Hey Jamie,

    Thank you for the inquiry.

    Both links above go to the homepage but we did find the essential grid element in the fx-products page but there seems to be an error.

    Uncaught ReferenceError: grecaptcha is not defined
        <anonymous> https://www.flayrfx.com/wp-content/plugins/contact-form-7/modules/recaptcha/script.js?ver=5.2.2:28
    

    Please note that we don’t provide support for third party plugins as stated on our support policy but we’ll try to help as much as possible. You may need to contact the plugin authors for additional assistance.

    Best regards,
    Ismael

    #1241260

    Hi Ismael,

    Thanks, yes I know you don’t support the third part plugins but I just wanted to check first incase it was an issue with the Enfold Main menu since this is what I’m having a problem with.

    Also thank you for checking on the essential grid page. Im not sure how to make sense of that error you found but I will contact their support in the mean time and see if they can sort it out. I will let you know if I still need further assistance but hopefully they can fix it for me.

    Thanks!
    Jamie

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