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Hello,
I already have paid for this theme multiple times. I just paid for it again in order to have technical support help because the theme’s token says it is SUCCESSFULLY accepted, and yet i cannot update it in our wordpress site.
How do I get direct contact with the Support team? Again, I just today repaid for the theme in order to have 6 months of support.
Thank you very much for your help.
Hey Rachael,
You don’t need to purchase more licenses to get support, please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
If you need to register your theme license, then please follow this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
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