Darstellungsfehler im IE - Support | Kriesi.at

Tagged: internet explorer

Viewing 8 posts - 1 through 8 (of 8 total)

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April 20, 2016 at 11:26 am #618187
gemekiwei
Participant
Servus zusammen,

zunächst mal sorry, dass ich hier auf Deutsch nach Rat frage. Kommt (hoffentlich) nur dieses eine Mal vor ;-)

Zum Problem: auf einigen unserer (Unter)seiten hat der Internet Explorer (genutzte Version: 11.0.9600.17207) massive Darstellungsprobleme. Die jeweiligen Links zu den Seiten siehe unten. Laut Agentur, die für uns die Seite erstellt hat, scheint es sich dabei um irgendwelche Probleme beim Enfold-Theme zu handeln? Jedenfalls hat uns deren Entwickler folgenden Fehlercode aus der IE Konsole mitgeteilt:
```
SCRIPT14: Es ist ein Sicherheitsproblem aufgetreten.
Datei: jquery-migrate.min.js, Zeile: 2, Spalte: 2591
```
Bei Firefox und Chrome (Standardbrowser bei uns im Haus) gibt es keine Probleme.

Könnt ihr uns weiterhelfen? Mir scheint es, als gäbe es diese Problematik erst seit dem neuen WordPress-Update, kann mich aber auch täuschen.

Besten Dank im Voraus und schöne Grüße nach Österreich!
Sebastian
April 22, 2016 at 12:23 pm #619845

Andy
Inactive Moderator

Hey gemekiwei!

would be best to write in english, because I am (almost) the only one who speaks german in this forum and I don’t use Internet Explorer (as I use Mac, where IE is not available).

Please upgrade to Enfold v.3.5.3. and check if you still have the same issue or not.

Regards,
Andy

April 25, 2016 at 11:34 am #621175

gemekiwei
Participant

Hey Andy,

thanks for your reply. I’ve updated to Enfold v.3.5.3. but the issues still exist. It seems to me that IE won’t load the animations on images (for example see link below). Can someone of the enfold team test/comprehend it with Internet Explorer?

Best regards,
Sebastian

April 28, 2016 at 8:01 am #623507
Ismael
Moderator
Hi!

Thank you for the info. The animation should work even on IE but it’s not working on your installation. Please add this in the Quick CSS field:
```
.avia-msie .av-masonry-entry {
    visibility: visible !important;
    opacity: 1 !important;
}
```
Regards,
Ismael
April 28, 2016 at 8:58 am #623540

gemekiwei
Participant

Hi Ismael,

first of all thanks for your help/code! The portfolio masonry works now in IE but still other animations like image pop up (see link: http://neu.kirchheim-heimstetten.de/leben-kirchheim/kultur-kirchheim/) won’t work. It seems to me that IE can’t load JavaScript successfully?!?!

Am I able to force IE loading just the latest version of JavaScript via Quick CSS?

Best regards,
Sebastian

May 2, 2016 at 7:37 am #625489
Ismael
Moderator
Hi,

I’m not sure why the css animations are not working on your installation so I created a test page. The animations on our installation is working even on IE. This is probably cause by a plugin or a custom script. Please try to deactivate all plugins and remove all custom modifications then check the page again. Don’t forget to hard refresh the page. For a temporary fix, add this in the Quick CSS field:
```
/*media all*/
.avia_transform .avia_animated_image, .avia_desktop.avia_transform .av-animated-generic {
    opacity: 1;
}
```
Best regards,
Ismael
June 2, 2016 at 10:52 am #641944

gemekiwei
Participant

Hi Ismael,

sorry for my late answer. Unfortunately the code you suggested didn’t work out. BUT: I was able to solve the problem!

The pages that causes the problems with IE were originally created by a creative agency. When I delete one of those pages and create it again with my user-role, it causes no more problem. Why is that so? I don’t know… but now all pages are okay even on IE.

Thank you for your help!

Best regards,
Sebastian

PS. You can close the ticket ;)

June 2, 2016 at 1:19 pm #642031

Andy
Inactive Moderator

Hi,

glad you found a solution. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

Best regards,
Andy
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