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  • February 9, 2017 at 5:51 pm #744925
    boemedia

    Hi,

    I have a website with posts with image galleries, see this example:

    https://snag.gy/GfO7Nh.jpg
    https://snag.gy/Aw3zdN.jpg

    I want to manually change some of the thumbnails, the ones where heads are cut off in the preview. So I open the gallery, click on the image and crop again. I choose ‘apply only to thumbnail’ and save. After regenerating the thumbs, nothing has changed.

    Any suggestions?

    February 14, 2017 at 11:58 am #746831
    Nikko

    Hey boemedia,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    February 22, 2017 at 5:29 pm #750558
    boemedia

    Hi Nikko,

    I did post the credentials, didn’t I? Awaiting your reply… I’ll post them again.

    February 22, 2017 at 7:07 pm #750604
    Basilis

    Hey!

    If you crop an image then you should not re-generate it, as it gets back to the normal if you do it.
    Try it again and let us know

    Best regards,
    Basilis

    February 22, 2017 at 7:52 pm #750621
    boemedia

    I did not regenerate now. Output on page is still wrong:

    https://snag.gy/esNDF2.jpg

    While settings in Media gallery seem to be okay:
    https://snag.gy/Iv38NC.jpg
    https://snag.gy/LWswxY.jpg

    I did delete the cache, but that didn’t help either.

    http://www.joodsmonumentzaanstreek.nl/hartz-abraham-2/

    • This reply was modified 7 years, 10 months ago by boemedia.
    February 27, 2017 at 11:09 pm #752608
    Nikko

    Hi,

    Try to edit gallery and in Gallery Big Picture Preview (Galerij Grote Voorvertoning Afbeelding) instead of using Portfolio 495x400px, try using No Scaling (Original Width X Original Height).
    Best regards,
    Nikko

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