Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • July 15, 2017 at 10:42 pm #821850
    Jon711b

    My client would like to add an icon for his Houzz profile. What would be the best approach to adding this?

    July 16, 2017 at 2:39 am #821885
    Mike

    Hey T3 Marketing,
    Please read here: http://kriesi.at/documentation/enfold/custom-social-icons/

    Best regards,
    Mike

    July 16, 2017 at 2:03 pm #822015
    Jon711b

    Hi,

    Thanks for the link. I actually did follow the steps on that page prior to submitting this but I receive an error when trying to upload the font that says ‘Could not add the font because the server did not respond.’

    Do you know what could be causing this?

    July 16, 2017 at 2:44 pm #822023
    Mike

    Hi,
    Often this means the Zip extension needs to be installed on your host, please check with them that it is.
    Sometimes it’s the folder and file permissions of your WP installation, please check: https://codex.wordpress.org/Changing_File_Permissions#Permission_Scheme_for_WordPress

    I did notice your WP & Enfold needs to be updated, this should be done and could help :)

    Updating your Theme Files

    Best regards,
    Mike

    July 16, 2017 at 3:08 pm #822029
    Jon711b

    Okay thanks Mike. I’ll update the theme and try it again. If that doesn’t work, I’ll try to find out where the current icon fonts are being held on the FTP.

    July 16, 2017 at 4:21 pm #822064
    Jon711b

    I updated the theme file and attempted the upload again. I received the sam error.

    Then I tried to figure out where the zip file could be placed on the FTP but was unsuccessful in figuring that out.

    July 16, 2017 at 4:47 pm #822081
    Mike

    Hi,
    Sorry, what I mean by “the Zip extension needs to be installed on your host” is that some web hosts don’t install “PHP Zip extension” by default, or there is some error in it. In this case when you upload a Zip file your web host can’t open it.
    Please ask your web host to check that the PHP Zip extension is installed and working right.
    This is often the solution for your issue :)

    Best regards,
    Mike

    July 16, 2017 at 6:18 pm #822124
    Jon711b

    Enabling Zip in the host fixed it. Thanks for your help.

    July 16, 2017 at 6:25 pm #822129
    Mike

    Hi,
    That’s great news!
    shall we close this then?

    Best regards,
    Mike

    July 16, 2017 at 8:41 pm #822157
    Jon711b

    Yupp, thanks.

    July 16, 2017 at 9:02 pm #822165
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

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Viewing 11 posts - 1 through 11 (of 11 total)
  • The topic ‘Custom Social Icons (Houzz)’ is closed to new replies.