Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • May 14, 2018 at 7:49 am #956287
    Ilya

    Hi,

    I have a custom pre-loader logo for our website and the problem is that after a few hours of it working ok it disappears completely, using the forums I have added the below CSS change to the Quick CSS tab in General Styling tab :

    .av-siteloader {
    border: none;
    background-image: url(https://new.solidrundev.com/wp-content/uploads/2018/04/logo-sym.png);
    background-size: contain;
}

    The only way of “fixing” is that I’ve found is to replace the image url to another image, save and then replace once more to the original url of the image. Then it works for a few hours and disappears again.. any thoughts?

    Thank you,
    Ilya

    May 14, 2018 at 12:32 pm #956398
    Rikard

    Hey IlyaViten,

    I’m not sure how we could reproduce that? Are you sure that it’s not local to your machine/caching?

    Best regards,
    Rikard

    May 14, 2018 at 12:40 pm #956403
    Ilya

    Hey Rikard,

    I think I’ve managed to solve this, under enfold child theme in header sub menu there is an option for “Header size” it was slim and I’ve changed it to “Large” this seems to be solved the issue. I am not sure how this is related but so far the page loader is working properly.

    Thanks,
    Ilya

    May 14, 2018 at 2:12 pm #956456
    Ilya

    Hi Rikard,

    Actually it didn’t help.. I have purged the cache locally and in the server as well and the pre-loader disappears after a few hours…also checked on another PC, so back to square one.. any ideas?

    Ilya

    May 16, 2018 at 7:27 am #957346
    Ismael

    Hi,

    The red preloader icon or image displays properly when I navigate the site. Is this fixed?

    Best regards,
    Ismael

    May 16, 2018 at 7:30 am #957348
    Ilya

    Hi Ismael,

    Yes it is fixed, thank you for the follow up. I think the latest theme update got something to do with it but not sure.

    Have a great day.

    Ilya

    May 17, 2018 at 6:19 am #957923
    Rikard

    Hi,

    Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.