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  • March 17, 2015 at 3:06 pm #412968
    rajivnetra

    HI,

    I have added custom icons in http://fontello.com/ and download the zip file, and tried to upload the zip in theme, but i got “could not add because server not respond error”, Help to fix this. zip size is 70 kb.

    Screenshot

    Thanks

    March 17, 2015 at 3:08 pm #412969
    Yigit

    Hi rajivnetra!

    Unfortunately the “the server didn’t respond” error is very generic and doesn’t help much because it just tells us that the server stopped to process your request. Maybe the ziparchive class ist not installed – it’s a standard php class: http://www.php.net/manual/en/class.ziparchive.php and required for the font uploader. If it’s not installed/activated please contact the server administrator and ask him to activate/install it for you. If the ziparchive class is not the problem please provide a php error log which helps us to identify the problem.

    Best regards,
    Yigit

    March 17, 2015 at 3:31 pm #412985
    rajivnetra

    Hi yigit,

    Please find error log.

    simplexml_load_string(): ^ in /var/www/safetrax2/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 190, referer: http://10.20.253.21/safetrax2/wp-admin/admin.php?page=avia
    [Tue Mar 17 18:54:46 2015] [error] [client 10.20.103.97] PHP Fatal error: Call to a member function attributes() on a non-object in /var/www/safetrax2/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/font-manager.class.php on line 192, referer: http://10.20.253.21/safetrax2/wp-admin/admin.php?page=avia
    root@mobitrix-test:/var/log/apache2# ^C

    March 18, 2015 at 8:08 am #413440
    rajivnetra

    Hi yigit,

    Can you check this link, https://www.daniweb.com/web-development/php/threads/326430/simple-xml-fatal-error-call-to-a-member-function-attributes-on-a-non-object

    Thanks

    March 19, 2015 at 5:02 am #414149
    Andy

    Hi!

    can you post a link to your website and provide us admin access please? make sure to use newest WordPress and theme version. You might need to increase your php memory limit.

    Cheers!
    Andy

    March 20, 2015 at 7:43 am #415081
    rajivnetra
    This reply has been marked as private.
    March 21, 2015 at 11:54 pm #415810
    Josue

    Hi!

    Seems you already managed to upload the font – http://screencast.com/t/ABsgGBMgjtK.

    Cheers!
    Josue

    March 22, 2015 at 10:16 am #415923
    rajivnetra

    Hi Josue,

    Still i got same issue, for produce a bug, i have uploaded two zip files(custom-icons.zip, Fontelico.zip) in Upload/Select Fontello Font Zip area.
    I have attached screen shot also, Check this screen shot

    To produce bug follow these steps
    1.select fontelico.zip file.
    2.it will upload in Iconfont Manager, no error.
    3.Now upload the custom-icons.zip in Iconfont Manager, you ll get the server not responding error.

    Can you check it and fix this, its need for load custom icons.

    Note:
    1.While upload default fonts zip file(Fontelico, Font Awesome, Entypo, Typicons, Iconic, etc) provided by http://fontello.com/, uploaded correctly in Iconfont Manager in enfold.
    2.But custom icons zip file(svg created from our side and upload in enfold) not uploading properly, means server not responding error

    Thanks.

    • This reply was modified 9 years, 8 months ago by rajivnetra.
    March 22, 2015 at 11:01 am #415930
    Josue

    Hey!

    Can you share me that SVG file so i can do a test on my install?

    Cheers!
    Josue

    March 22, 2015 at 11:24 am #415932
    rajivnetra

    Hi Josue

    Please find the zip file http://jmp.sh/0rcOnIM

    Thanks.

    March 22, 2015 at 8:27 pm #416057
    Josue

    Hey!

    It’s a problem with your SVGs, you need to fix this before uploading them to Fontello:

    Regards,
    Josue

    March 23, 2015 at 12:17 pm #416335
    rajivnetra

    Hi Josue,

    Yes, we have fixed, now i need to refresh, where i will refresh or flush the old font cache, because still its displaying old fonts icons.

    Thanks

    March 23, 2015 at 8:28 pm #416671
    Josue

    Hey!

    Try using a different font-name when exporting it from Fontello.

    Regards,
    Josue

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