Viewing 11 posts - 1 through 11 (of 11 total)
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  • May 17, 2021 at 3:19 pm #1300764
    Patrick

    Dear Enfold-Team,

    I have created some custom elements. When someone is using the search function in the frontend to look for a specific term (e.g. „background“), then the result page will also show my custom elements containing that term. How can I avoid displaying the custom elements as search results?

    I have attached links to the website and screenshots below.

    Thanks for your help,
    Patrick

    May 18, 2021 at 11:44 am #1300955
    Rikard

    Hi Patrick,

    Thanks for reporting this, I can reproduce the problem on a test installation as well. I’ll pass this information on to our developers, and we’ll let you know once we have a solution ready.

    Best regards,
    Rikard

    May 21, 2021 at 4:38 am #1301501
    Rikard

    Hi again Patrick,

    Our developers have come up with a solution. If you could share FTP details with us in private, then we can try to install it on your site. You could also simply wait for the next theme update. If you want us to install it for you, then please make sure that you have backups of your site, in case something should go wrong.

    Regards,
    Rikard

    May 27, 2021 at 6:50 pm #1302708
    Patrick
    This reply has been marked as private.
    May 28, 2021 at 8:28 am #1302768
    Patrick

    I just saw that you have released a new update today. I assume that the problem is fixed with this version of Enfold. So there is no need for you to repair it on my server, since I can do the update by myself.

    Thanks again for your help.

    Best regards,
    Patrick

    May 30, 2021 at 4:38 am #1302992
    Rikard

    Hi Patrick,

    Thanks for the update. This problem should be fixed in the latest version of the theme, which I see that you have updated to. I tried searching for background on your site, and I can’t see any custom elements in the search results. Are you seeing the same thing on your end?

    Best regards,
    Rikard

    May 31, 2021 at 9:18 am #1303123
    Patrick

    Hi Rikard,

    Yes, the same here: no custom elements shown in the search results – only pages and posts. Thanks.

    But there’s still some strange behavior: when looking for the term „background“ the search results show all pages and posts containing custom elements named something like: „custom-bachground-element“.

    The results do not link to the element itself anymore (which is good), but to the complete pages. Although the content (name, text, images) of these pages does not contain the term “background“ at all.

    I can live with that – it’s a German website, there’s no English content, so nobody will look for English terms. Only my custom elements do have English names.

    Best regards,
    Patrick

    June 1, 2021 at 6:12 am #1303326
    Rikard

    Hi Patrick,

    Thanks for the update and feedback, I can see the same thing on my end unfortunately. I will bring this up with our developers again.

    Best regards,
    Rikard

    June 3, 2021 at 4:30 am #1303679
    Rikard

    Hi again Patrick,

    I have discussed this with our developer again. According to them, WordPress default is to include shortcode attributes or values in search results. That basically means that it’s currently working as it should.

    Best regards,
    Rikard

    June 3, 2021 at 10:28 am #1303732
    Patrick

    Hi Rikard,

    ok, good to know. So to avoid misleading search results you have to keep that in mind when namimg your custom elements.

    Thanks again,
    Patrick

    June 4, 2021 at 5:01 pm #1304110
    Rikard

    Hi Patrick,

    Yes, I guess that would be good to keep in mind when naming them.

    Best regards,
    Rikard

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