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  • October 6, 2016 at 12:23 am #695819
    kenshepherd

    We’ve placed a few lines of custom css in the “general styling” tab, but it only is working for safari. We’re trying to hide certain color sections on mobile devices, and it doesn’t seem to be working, except on Safari. We’ve cleared caches, tried to rewrite the css, but nothing seems to be working.

    Website: phaceology.com

    Here is the css we’ve entered:

    h1, h2 {
    text-transform: none !important;
    }

    #homeslidemobile { display: none !important}
    @media only screen and (max-width: 990px) {
    #homeslidemobile { display: block !important; }
    }

    @media only screen and (max-width: 990px) {
    #home-slide {
    display:none !important;
    }
    }

    .avia-testimonial-content p {
    font-size:125% !important;
    }

    #top .av_header_glassy.av_header_transparency #header_main {
    background-color: rgba(255,255,255,0.6);
    }

    October 7, 2016 at 3:59 pm #696564
    Yigit

    Hey Ken,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    October 7, 2016 at 4:44 pm #696610
    kenshepherd

    Thank you, see private data field.

    October 7, 2016 at 4:48 pm #696614
    Yigit

    Hey!

    Can you please try re-updating the theme via FTP and overwrite all files manually – kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    October 7, 2016 at 6:21 pm #696661
    kenshepherd

    Okay I just re-downloaded the theme and updated through FTP. Still seeing the same issues in Firefox.

    October 10, 2016 at 7:39 pm #697527
    kenshepherd

    Hi Yigit,

    Any thoughts on a fix for this? We are stumped.

    October 10, 2016 at 9:39 pm #697555
    Basilis

    Hey!

    IF you load on a mobile device, android with chrome it is not working?
    The code is correct.. Also, on the browser you try, do you have cache disabled, cleared history before checking?

    Thanks a lot for the informations

    Regards,
    Basilis

    October 10, 2016 at 10:59 pm #697570
    kenshepherd

    Hi Basilis,

    Yes we first noticed the problem on Chrome on an Android device, and the problem persists. And yes, we’ve cleared and disabled cache on all browsers we try, and we’ve tried it on multiple devices and computers. Are you guys seeing what we’re seeing? On Safari, it looks how we want, but in Chrome or Firefox, the header transparency hasn’t changed according to our CSS. Furthermore, on scroll, the header menu item color changes to blue, and we have no idea where the blue is coming from.

    October 12, 2016 at 5:46 am #698154
    Ismael

    Hey!

    The user agen style overrides the theme styling.

    a:-webkit-any-link {
    color: -webkit-link;
    text-decoration: underline;
    cursor: auto;
}

    Did you modify any of the parent theme files?

    Best regards,
    Ismael

    October 12, 2016 at 4:51 pm #698403
    kenshepherd

    No we never modified the parent theme files. Do you think our version of theme got corrupted somehow?

    October 17, 2016 at 4:10 am #699756
    Ismael

    Hi,

    I don’t see the issue on other installations so it’s probable that a certain stylesheet is incomplete or corrupted. Please get a fresh copy of the theme from your themeforest account then override the themes > enfold > css folder.

    Best regards,
    Ismael

    October 17, 2016 at 5:24 pm #700146
    kenshepherd

    We’ve tried that several times already. We even tried deleting enfold entirely and activating a stock wordpress theme. When we uploaded the new version of enfold, the problem showed up again. Could it be a problem with the WordPress installation?

    October 18, 2016 at 7:25 am #700408
    Ismael

    Hey!

    I don’t see anything different with your WordPress installation that will create this kind of issue but updating it is worth a try. Why did you deactivate version 3.8?

    Regards,
    Ismael

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